Hello and welcome to planDisney, Allison!
Thank you for taking the time to send your question to us. Nothing makes us happier than helping fellow Guests plan magical memories for their Disney vacation!
I absolutely adore Memory Maker and cannot imagine visiting the
Walt Disney World Resort without it. It gives me great peace of mind knowing I can let Disney PhotoPass service take care of capturing our vacation photos, including photos and videos from select attractions. I am a terrible photographer and always forget to take photos, so Memory Maker is definitely the best way to get everyone in the picture and enjoying beautiful memories upon returning home.
If you purchased Memory Maker online while signed in to your account, your entitlement was probably automatically linked to your account. To verify if Memory Maker is linked to My Disney Experience, sign in to your Disney account, visit
Tickets, Passes & Memory Maker, and scroll down to find your purchase. If you have bought Memory Maker online and it is still not linked to your account, check the purchase confirmation number sent to your e-mail account and use that number to
link Memory Maker to your Disney account.
It was a pleasure answering your question, Allison. Stop by once again real soon if you have more questions, we are delighted to help!
Best magical wishes,
Thiana