• On Mar 5, 2021
    Violeta from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased the memory maker but was not given a confirmation. I can see it deducted from my account so its paid for. How can I be assure I wont have issues when I arrive?

    Hi Violeta!

    Wow! Your springtime vacation is just a hop, skip, and a jump away! 

    I am so glad to hear that you purchased Memory Maker to capture all of your magical moments. While you should have received a confirmation email, you can still check that the Memory Maker is linked to your account by following just a few simple steps. 

    First, log into your My Disney Experience Account and then click on "My Plans." Once you scroll down you should see a blue link that says "My Tickets & Memory Maker." Once you click on that, and you should see your Memory Maker linked to your account, listed below your theme park tickets

    If you still do not see your Memory Maker, I would recommend that you call Guest Services at  (407) 939-5277 and they will help you find your confirmation number and link your Memory Maker. 

    I just know that you will make so many magical memories, Violeta. Please come back here if we can help answer any other questions. 

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.