• On Feb 26, 2019
    Samantha from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I purchased memory maker for my family. While we are all able to see the photos only I have the ability to download them. This is highly inconvenient as my aunt would also like to be able to put the photos on her phone. How can we fix this?

    Hi, Samantha! Welcome to the Disney Parks Moms Panel and thanks so much for stopping by with your question. I am so glad you included Memory Maker in your Walt Disney World Resort vacation plans! There are so many magical spots to take Disney PhotoPass pictures, so I am sure you have quite a few to sort through with your family. This last November, we traveled with my sister and her family, including their one-year-old daughter. We stopped to get photos taken at so many quintessential Disney locations ... apparently, all of them based on the number of photos in our account!

    I can absolutely understand your concern with making sure everyone is able to download the Disney PhotoPass photos they would like to keep. Per the Memory Maker terms of use, only the purchaser of the Memory Maker enhancement is able to download the pictures. However, it will capture the Disney PhotoPass pictures taken by everyone in your party that is linked to your Family & Friends List. The best way I have found to share the pictures with everyone in our travel party is to download the pictures myself, via the Select All Visible Media button, and store them on my computer. Then, I upload them to a photo sharing website and send an email out to all of my family members, sharing a link to the file's location. This allows everyone to look over the pictures and download just the ones they would like to keep. There are lots of free services you can use for this. I usually just upload them to my Google Photos account and easily share the link to it through their system.

    I hope this information helps you share the magical memories with your family, Samantha! Please let us know if you have any other questions.

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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