• On Jan 18, 2020
    Judy from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a memory maker. It was done on my boyfriends apple phone. I have an android and ALL my pictures have watermarks on them. He has me as a friend he is sharing them with so how do I get the pictures without the watermarks?!?!

    Hi Judy!  Thank you for bringing your question to the Disney Parks Moms Panel.

    Memory Maker is an entitlement that allows the purchaser, or owner of the entitlement, to download all their Disney PhotoPass photos and videos for one price.  Guests who purchase Memory Maker can download all the photos in their account, including photos of up to 25 members of their Family & Friends list.  Guests can set photo sharing permission with each other so they can view each other's photos, but the Memory Maker entitlement only belongs to the purchaser or the Guest to whom the entitlement has been assigned.  The Memory Maker entitlement itself is not shared; Guests who have not purchased Memory Maker will see watermarks on their photos.

    Since you mentioned that you purchased Memory Maker on your boyfriend's phone, I am guessing that he was signed into his My Disney Experience account at the time of purchase and the Memory Maker was therefore assigned to him.  If he hasn't yet redeemed or activated the Memory Maker by downloading photos, he can reassign the Memory Maker to you or someone else in his Family & Friends list.  If he has already begun downloading photos, no worries!  Once downloaded, the photos are his to share however he wishes (for personal, non-commercial use.)  He can print them for you, share them through email or social media, or create an online album to share with you.  Photos may be downloaded an unlimited number of times until they expire, so your boyfriend is welcome to download the photos as many times as he likes to all his electronic devices.

    I hope that helps!  Please let us know if you have any additional questions.  Enjoy those magical memories!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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