Cinderella Castle 50th Day
  • On Sep 29, 2021
    Deborah from NY Asked

    I purchased a memory maker for my daughter who is going to Disney world Oct 1st but when she tried to link it to her Disney app it said an error message that it was already linked to an account. What should she do?

    Say chEARs, Deborah!

    I, too, was at Walt Disney World Resort during the start of the very enchanting 50th Anniversary! You could feel the electrifying magic in the air as fans from all over gathered for The Most Magical Celebration

    I apologize for not getting back to you sooner, and I hope your daughter had an incredibly wonderful time at The Most Magical Place on Earth! Typically, when the Memory Maker is purchased online, it automatically links to the selected Guest’s My Disney Experience account. So it would make sense that your daughter was unable to relink it, as it should have already been linked to her account and would not be activated until she takes her first picture inside the theme parks.

    I hope your daughter was able to make special memories during her vacation that will last a lifetime! And do be sure to go through the pictures together; that’s one of my favorite things to do after a magical vacation!

    Here’s to always celebrating the magic!

    Aena 
     
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.