Hi Gabriel! Welcome to planDisney and thank you for sharing this question with us. I completely understand it because I had a similar situation happen to me recently, so I'm happy to share some advice with you.
Congratulations on joining the
Disneyland Resort Magic Key family! I'm certain that magic awaits you all year long at 'The Happiest Place on Earth!' As you might already know, the
Imagine Key is available to Southern California Residents living in eligible ZIP codes 90000 to 93599. Guests need to provide proof of residency using a government-issued photo ID that displays the address both at the time of purchase and the time the Pass is used for entry to the theme parks. For this reason, I would recommend that your girlfriend update her Magic Key Pass account information (and any corresponding information in her Guest Profile in her MyDisney account).
Now, Gabriel, another reason to do this is so that your girlfriend can successfully access all the Magic Key benefits such as discounts on select dining and merchandise when she visits Disneyland Resort. In the past, my husband's account had been the primary Guest under which both of our Magic Key Passes were purchased. Unfortunately, this meant that I could not access my Magic Key discounts when I visited Disneyland Resort on my own, nor could I access any special pre-sale events under my own account since I was not the primary Guest who made the original Magic Key purchase.
Luckily, there is an easy fix for this! My suggestion is that your girlfriend call the
dedicated Magic Key Holder's line to speak with a Cast Member. They will ask a few security questions and then she can request that any updates be made to her account, such as her address, billing information, or contact information. I might suggest having the original Magic Key confirmation or ID number on hand for ease of reference. You should be able to find this in the email confirmation you received at the time of purchase.
I hope this is some helpful information, Gabriel, and that this gets sorted quickly so that you can both optimize your experience as Magic Key Holders! It's truly a spectacular time to enjoy all the Disneyland Resort magic, especially during the
holiday celebrations starting November 15, 2024 through January 6, 2025! If we can help with any other recommendations or heartfelt advice, you know where to find us, here at
planDisney!
Warm wishes,
Tishra