Disneyland Sleeping Beauties Castle 60th; sunrise; front of castle
  • On Aug 12, 2024
    Satoru from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a hotel+ticket package and I tried to purchase lightning lane pass but it keeps telling me I need a valid ticket to purchase. Since I purchased a hotel package on the official website I haven’t received a ticket yet. How can I get lightning lan

    Hello, Satoru!

    Thanks for your question! I'm so excited you are planning to visit the Disneyland Resort. It really is "The Happiest Place on Earth!"

    Did you book your vacation package through a travel agent? If so, I recommend reaching out to your agent to confirm what type of tickets you purchased. Some tickets have Lightning Lane Multi Pass access already included, while other tickets do not. If your tickets do not already include Lightning Lane Multi Pass then you can purchase that service through the Disneyland Mobile App after you enter one of the parks at the Disneyland Resort each day. 

    Will you be staying at a Disneyland Resort Hotel during your visit? If you are then you can also ask a Cast Member at the hotel to help you understand the process of purchasing Lighting Lane Multi Pass. They will be so happy to help you! In the parks, you can always visit Guest Relations for extra help. Finally, there is an option to chat with a Cast Member in the Disneyland Mobile App. They can provide help with your tickets, too. Everyone wants you to have a magical visit! 

    Will this be your first visit to the Disneyland Resort, Satoru? If it is, I hope you will have time for a meal at Carnation Cafe. This charming spot is right on Main Street, U.S.A. and I love sitting outside to enjoy the music. You never know when the Disneyland Band or the Dapper Dans might stroll by! Having a Mickey-shaped waffle for breakfast is the perfect start to a Disney day.

    Safe travels, Satoru! I hope you have a wonderful visit to the Disneyland Resort!

    Keep moving forward!

    Amanda 

       
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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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