• On Sep 20, 2021
    Renetta from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I purchased my family tickets to Disneyland, and I am needing to cancel them. Will I get a full refund?

    It’s always a delight to see a fellow Texan at planDisney, Renetta! Howdy and welcome back!

    I’m sorry to hear you’re unable to make it to Disneyland Resort. I know it’s not an easy decision to make when the clock strikes midnight on your plans, and I do hope you know that the magic of The Happiest Place on Earth will be here waiting for you when you and your family are ready to return!

    Renetta, although theme park tickets are non-refundable, if your tickets expire before you’re able to visit, you may be able to apply the amount you paid for your wholly unused tickets towards the purchase of new tickets. If you have further questions about this, please feel free to contact a friendly Cast Member at the Disneyland Resort Ticket Services, and they’ll be happy to assist you. 

    We hope to see you as soon as you’re ready to visit the magic, Renetta!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.