Disneyland Sleeping Beauties Castle 60th
  • On Sep 7, 2022
    Mi from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I had purchased my disneyland tickets on 12/4/21. I had to cancel my reservations due to being sick. Now that I want to use it, I can not locate my ticket on the site anymore. Where did it go? I do not want to lose the money I purchased the tickets w/.

    Hi Mi! Thanks for coming to us with your question today.

    I am sorry to hear you couldn’t make it to the Happiest Place on Earth this past December, but hopefully, I can help point you in the right direction to reschedule your plans. If you’re searching for your tickets, your best bet is to search for them in your email inbox. A copy of your ticket barcode would have been emailed immediately after the purchase. If you cannot find the tickets in your email inbox, you will want to contact a Cast Member via phone for further assistance.

    Once you have your tickets, you will need to book a theme park reservation. You may do so online using My Reservations. This will secure the date of your visit to the Happiest Place on Earth. And with the Halloween season currently at the Disneyland Resort and the Holidays just around the corner as well, you will have plenty of fun days to select from.

    Best of luck – should you need more advice on rescheduling your trip, I hope you come back to planDisney!

    Happy planning,
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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