Character Dining at Riveria
  • On Jul 2, 2023
    Mark from United Kingdom Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased disney tickets for myself and my partner. I have liked them to my account and made park reservations for both of us. Both tickets present on disney experience app. However, my partner has signed into her app and only My ticket is there.

    Hello there, Mark!

    It sounds like you are a pro-Walt Disney World vacation planner and you’ve taken all the right steps. Your trip will be here faster than the millennium falcon makes the jump to light speed. 

    The first thing I would confirm is that you and your partner are linked to your My Family & Friends List. If they aren’t listed, make sure to select “Add a Guest” and add them through your connected Guests or enter their name and age. Your partner will need to accept your My Family & Friends List invitation to see all of your group plans. 

    If this doesn’t work, go to “My Plans” within your My Disney Experience account and select “Tickets, Passes & Memory Maker” under “My Plans, Reservations and Tickets.” Once you’re there, check to confirm that one of your tickets is assigned to you and one is assigned to your partner.   

    If these steps don’t help, I recommend chatting with a friendly Cast Member through the My Disney Experience mobile app to see if they can take a peek at your account and see what’s going on. You can find the chat by selecting the three horizontal lines in the bottom right corner of the screen followed by “Chat With Us.” Otherwise, you can always call a friendly Cast Member to assist you. I hope these tips bring you some Walt Disney World vacation planning pixie dust. 

    May the magic be with you!

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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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