
Jane D, United Kingdom
- 12/29/2022
About Me
About My Family
About My Disney Experience
Questions I’ve Answered
- On Nov 28, 2022
Don from PA askedAre there lower cost months to attend WDW?Jane AnsweredHello Don,May I begin by wishing you a very warm welcome here to planDisney! It's totally tiggerific to see you here today.If there's something I truly love, it's getting a great money-off or...View Related VideosTips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5
- On Nov 28, 2022
Rashmi from NC askedPlease send us contact information to book concierge service.Jane AnsweredHello Rashmi, Welcome to planDisney, and thanks for stopping by with such a great question about vacationing at Walt Disney World Resort in January 2023.Oh boy, Rashmi! You'll be in for such a treat...View Related VideosTips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5
- On Nov 28, 2022
Anna from MS askedI just purchased a hotel and ticlet package, and only my hotel information is displaying in Future Plans or My Plans. My tickets are not available to make a reservation, but when I try to link to my package confirmation ID it ays they are already linked.Jane AnsweredHello Anna,Welcome to planDisney! I'm so pleased you've taken the time to stop by with such an important question concerning your March 2023 vacation plans to visit the magic of Walt Disney World...View Related Videos - On Nov 21, 2022
Lindsey from OH askedCan ScooterBug still deliver strollers to our Disney resort before we arrive? Their last delivery time is 6 pm and we won’t arrive until after 8 pm. Can we leave them with the desk for pickup as well or do we have to be there for pickup?Jane AnsweredHello Lindsey,May I begin by wishing you a very warm welcome to planDisney! It's truly made my zip-a-dee-doo-dah-Disney-day to see you here at our pixie-dusted spot.Having just visited Walt Disney...View Related Videos - On Nov 21, 2022
Renee from AL askedis there a character dinner instead of a breakfast/ Jane AnsweredHello Renee,Welcome to planDisney, and thanks so much for bringing us such a characterful question concerning your February 2023 plans to vacation within the magic and wonder of Walt Disney World...View Related Videos - On Nov 21, 2022
Selina from NSW askedWe are booked to go to Animal Kingdom on the first Monday & Tuesday in December - if after Monday we find we have covered Animal Kingdom can we change our Tuesday Booking to Magic Kingdom instead? Jane AnsweredHello Selina, Heigh-ho and welcome to planDisney from all the way down under in beautiful New South Wales, Australia! It's so good to see you here today within our pixie-dusted spot.Thanks so much...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 21, 2022
Shelley from UT askedHow do I speak with an agent to modify my plans I have already booked?Jane AnsweredHello Shelley,Welcome to planDisney! It makes me smile as wide as the Cheshire Cat to see you here today.Shelley, I'm pleased to say that Cast Members are always on hand to assist Guests who wish to...View Related VideosTips For Selecting Your Next Disney Resort | planDisney Podcast - Episode 5
- On Nov 21, 2022
Lysa from GB askedHi Jane. Thanks for your reply. So is the Starcruiser Availability Calendar not on the UK website? I’d rather not spend time in a queue on the phone. It’s much easier to check online to see when Oct 23 bookings are ready. Can you post a link please? :-)Jane AnsweredHello again, Lysa, Thanks for returning to me with your follow-up question regarding your plans to visit Walt Disney World Resort and Star Wars: Galactic Starcruiser - A 2-Night Immersive Adventure...View Related Videos - On Nov 21, 2022
Mary from IL askedWe have reservations at Monsieur Paul during our trip in January. It seems like nice jeans and a polo/nice top will be sufficient per the Signature Dining Guidelines, but there are a lot of opinions on this out there. Would this outfit be appropriate?Jane AnsweredHello Mary,Welcome to planDisney, and thanks for bringing us such a great question about your January 2023 vacation to Walt Disney World Resort.During my recent visit to the most magical place on...View Related Videos - On Nov 20, 2022
Tony from HI askedHow do I track my order that was shipped by Disney World?Jane AnsweredHello Tony,May I begin by wishing you a very warm welcome here to planDisney! I'm so happy you've taken the time to stop by with such an important question for us to help you with today.One of my...View Related Videos - On Nov 20, 2022
Lysa from GB askedHi I’m in UK and am having difficulty accessing the Galactic Starcruiser availability calendar. I’m waiting to see when Oct 2023 is ready to view. Unfortunately when I search the.com website, it re routes to co.uk Stars Wars info page but no calendar. HelpJane AnsweredHello Lysa, Welcome to planDisney, and thanks so much for asking me such an important question about your plans to visit Walt Disney World Resort and Star Wars: Galactic Starcruiser - A 2-Night...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Nov 19, 2022
Ange from Staffordshire askedWe’re 60 days out from our trip and coming from the Uk part of the deal we booked was for 2 free cirque tickets but our booking is for 3 people. How do we book using our free tickets as we have a specific day to attend and how can we purchase additional ?Jane AnsweredHello Ange, Welcome back to planDisney, it's so lovely to see you here once again.As the current UK-based planDisney Panelist, I am able to completely relate to your great question regarding the...View Related Videos - On Nov 19, 2022
Lynn from Gloucestershire askedHi how do I get my little big book of vouchers? Thank youJane AnsweredHello Lynn, and welcome to planDisney!With so many supercalifragilisticexpialidocious special offers deals and discounts, and Magical Extras from the UK-based Walt Disney Travel Company, there's...View Related Videos - On Nov 16, 2022
George from Region askedI am in uk am I am a complete loss on how to book star wars Hotel I cannot find any link on plan disney and when I called disney helpline I was told they don't know what to do eitherJane AnsweredHello George,As the current UK-based planDisney Panelist, it's my greatest pleasure to welcome you here today to our pixie-dusted spot!Thank you so much George for sharing with planDisney your...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Nov 16, 2022
Chloe from England askedI was looking at booking Crystal Palace for character dining but wasn't sure if the characters had returned for lunch & dinner yet?Jane AnsweredHello Chloe,As the current UK-based Panelist here at planDisney, it truly is my pleasure and delight to welcome you here to our pixie-dusted spot.Oh my goodness Chloe! Your whole family is sure to...View Related Videos - On Nov 15, 2022
Arthur from NC askedWhat happens if my disability won’t let me walk long distances. Can you rent some type of scooter or bring your own?Jane AnsweredHello Arthur, and welcome to planDisney!I'm so happy that you've taken the time to stop by planDisney with such an important question for us to help you with today.With Walt Disney World Resort...View Related Videos - On Nov 15, 2022
Tom from IL askedHi, my wife and I are celebrating our 30th wedding anniversary in May of 2023. We stayed at the Port Orleans French Quarter on our Honeymoon back in 1993. What do you recommend for something special that won’t break the bank to celebrate our 30th?Jane AnsweredHello Tom, and welcome to planDisney.Your wonderful question simply jumped right out at me today as my husband and I are also looking very much forward to celebrating our own 30th wedding anniversary...View Related VideosTop Spring Break Tips at Disney | planDisney Podcast - Episode 1
- On Nov 15, 2022
Lindsay from Tyne and Wear askedHow far in advance can I book Savi’s workshop? How do I book from UK?Jane AnsweredHello Lindsay,As the current UK-based Panelist here at planDisney, it's totally tiggerific for me to welcome a fellow Guest who also visits Mickey Mouse from across the other side of the pond!Because...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Nov 15, 2022
Sandra from SC askedIs mini golf handicap accessible?Jane AnsweredHello Sandra, Welcome back to planDisney, it truly makes me smile as wide as the Cheshire Cat to see you back here at our pixie-dusted spot once again!Sandra, I feel sure that when you visit Walt...View Related Videos - On Nov 14, 2022
Calvin from OH askedHi! Can I order from the full Brown Derby restaurant menu if I'm dining at the Brown Derby Lounge?Jane AnsweredHello Calvin, and welcome back to planDisney!I don't mind sharing with you that The Hollywood Brown Derby Lounge is hands-down my most favourite dining spot at Disney's Hollywood Studios. I...View Related Videos - On Nov 14, 2022
Carina from East Sussex askedWe have a large group coming to Disney I have managed to book most the groups park days But I can to 1 person for 2 of the days and I can’t do any bookings for 1 of my group I don’t know why HELPJane AnsweredHello Carina,As the current UK-based Panelist here at planDisney, it makes me so happy to welcome you here today to our pixie-dusted spot.There's absolutely nothing better than being part of a large...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 14, 2022
Melanie from DC askedHi, I am am the Director of Events for a Downtown Washington DC organization near the Capital. We are planning on hosting a costumed charity ball in November of 2023 that has a Disney theme. I'm inquiry to see if Beast & Belle do offsite visits?Jane AnsweredHello Melanie, Thanks so much for bringing such an interesting question to us here at planDisney.Oh my goodness, Melanie, your wonderful idea for a Disney-themed charity costume ball for your...View Related Videos - On Nov 13, 2022
Kari from ME askedCan I add friends who live in FL to my Old Key West reservation for the night of 12/15? We have the Grand Villa and plenty of room. They have their own park tickets and hotel reservations for the weekend that follows.Jane AnsweredHello Kari,Welcome to planDisney! It's totally tiggerific to see you here today.Oh boy! What magical fun it will be for you and your Florida friends to spend some quality time together during your...View Related VideosDisney Vacation Club, the perfect option for Large Family Vacations
- On Nov 12, 2022
Leila from Lisboa askedMy husband is a diabetic type 2. Is he qualified to a DAS card?Jane AnsweredHello Leila,Welcome to planDisney, and thank you for stopping by with such an important question concerning your and your dear husband's plans to visit the magic of Walt Disney World Resort in April...View Related Videos - On Nov 4, 2022
Jamie from NC askedCan you get free cups of just ice at the Disney World theme parks?Jane AnsweredHello Jamie,Just like Olaf, I'm happy to welcome you with a warm hug to planDisney!Jamie, I have some fantasically-frozen news to share with you concerning requesting free cups of ice when at Walt...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 4, 2022
Marion from ON askedHello - when will Disney be releasing info around New Years Eve 2023 - as the first week of November has already passed and we’re now under the 60 day reservation window. Thank you.Jane AnsweredHello Marion, and welcome to planDisney.Thanks so much for stopping by planDisney with such a great question about New Year's Eve! Marion, what better place to celebrate the occasion of New Year's...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 4, 2022
Carolyn from AL askedWe will be in the Magic Kingdom on Sunday, Nov 20th. This is a “Mickey’s Very Merry Christmas Party” day. Those party tickets are sold out. Will we have to leave the Magic Kingdom when this “party” begins at 7:00pm??Jane AnsweredHello Carolyn,Welcome to planDisney, and thanks so much for dropping by with such an important question about your upcoming plans to visit the Magic Kingdom Park at Walt Disney World Resort on...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 3, 2022
Rory from NY askedAre there any events at disney world on november 8th? Jane AnsweredHello Rory, Thanks so much for stopping by planDisney with such a totally tiggerific question for us to help you with!On your behalf Rory, I just took a quick peek at the handy online Disney Parks...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 3, 2022
Stacey from NY askedWe’re flying in on a party day for a quick trip! Will the lockers at Magic Kingdom be available during the party to store our backpack while we enjoy Mickeys Very Merry Christmas Party?Jane AnsweredHello Stacey,Welcome back to planDisney! I'm delighted you've stopped by with such a great question for us to help you with today.Oh boy! What fun for you to be flying into Orlando for a quick trip...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 3, 2022
Amy from Canterbury asked1 month to go! you all have been amazing! Can you confirm which type of bow the archery lessons use? and is there a weight limit for the horse riding.Jane AnsweredHello Amy,Welcome back to planDisney! We're all so thrilled to know that planDisney has been of such amazing service to you in planning your highly anticipated trip to the magic of Walt Disney World...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 3, 2022
Jason from OH askedWhen does the Fort wilderness busses start running from park to park. Trying to see when I should be at the Outpost depot?Jane AnsweredHello Jason, or as they sometimes say in the wilderness, "Howdy!"Welcome back to planDisney, I'm so happy you've taken the time to stop by with such a great question for us to help you with today.My...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 3, 2022
Sam from Essex askedI would like to buy my partner a gift card so she can spend on some merchandise at Orlando whilst we are there. Can a UK resident buy an E-Gift Card? I tried purchasing but it asks for my shipping address (UK not an option) despite it being sent via email?Jane AnsweredHello Sam, and welcome to planDisney.As the current UK-based Panelist here at planDisney, I can totally relate to your great question concerning the purchase of Disney Gift Cards when located over...View Related Videos - On Nov 3, 2022
Olaf from Hamburg askedHi, we are looking forward to book a trip to Disney world in Orlando Florida at march 2023 and also we want to make a reservation of the star cruiser hotel. How can we book this stay? I don't find anything about the reservations. thanks for helpingJane AnsweredHello Olaf,May I begin by wishing you a very warm welcome to planDisney! It's extra nice to see you here today.Thanks so much for sharing with planDisney your plans to visit Walt Disney World Resort...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Nov 2, 2022
Patricia from Cheshire asked3 of our four tickets have disappeared from our accounts. I still have mine and the park reservations showing, but my friends info is empty other than the dining reservations.Jane AnsweredHello Patricia, As the current UK-based Panelist here at planDisney, it's both my pleasure and delight to welcome you to our pixie-dusted spot.Patricia, I'm sincerely sorry to hear that Experiment...View Related Videos - On Nov 2, 2022
Janice from IL askedHi, staying at POR with 5th sleeper, do you know how big the sleeper is? I couldn't find any info on it.Can an18 year old go to River Roost Lounge ? We'd like to hear Yehaa Bob,heard he's real good.Thank you for all your help.JaniceJane AnsweredHello Janice,May I begin by wishing you a very warm welcome back to planDisney! It's totally tiggerific to see you here once again.Thanks so much for sharing your upcoming plans to stay at Disney's...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 2, 2022
Frans from Noordholland askedWhat is the single ticket price for magic kingdom for one person, and can we buy the ticket at a ticket office at the entrance?Jane AnsweredHello Frans, Welcome back to planDisney, it's totally tiggerific to see you here once again!Frans, I have some zip-a-dee-doo-dah-day news to share with you concerning making ticket purchases at Walt...View Related Videos - On Nov 1, 2022
Ganna from KS askedHello, I cannot find my confirmation email with Disney world tickets. What should I doJane AnsweredHello Ganna, and welcome to planDisney! Oh my goodness! I'm so sorry to hear that you appear to be having a spot of bother in locating the confirmation email for your already purchased Disney Theme...View Related Videos - On Oct 31, 2022
Jose from TX askedCan we reuse our magic band if we decide go back to Disney world ? Jane AnsweredHello Jose, and welcome to planDisney!Thanks so much for bringing such an important MagicBand question to us here at planDisney. Jose, I have some supercalifragilisticexpialidocious news to share...View Related Videos - On Oct 31, 2022
Janine from GA askedWill Bomo flavors of Africa be open during Christmas 2022, I am planning to stay at the resort during Christmas week and I have been checking for the ability to make a dining reservation daily, but it seems like there is nothing after Dec 13, 2022.Jane AnsweredHello Janine, or as the Cast Members say when they're welcoming Guests returning to Disney's Animal Kingdom Lodge, "Jambo!"Oh my goodness! What a magical combination you've made by opting to stay...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Oct 31, 2022
Andrew from Merseyside askedMy disney tickets will not link to the app,I get the message to say will call tickets can not link.Jane AnsweredHello Andrew, As the current UK-based Panelist here at planDisney, I'm so delighted to be the lucky one assisting you today with your plans to holiday at Walt Disney World Resort during 2023.Oh boy,...View Related Videos - On Oct 30, 2022
Genette from South Yorkshire askedWe’ve booked our Disney holiday package and flying over from the UK next year,we have the Disney dining plan included and we have a daughter who is Ceoliac,I’m just wondering if there are plenty of Gluten free options around the parks for her? Thankyou.Jane AnsweredHello Genette, As the current UK-based Panelist here at planDisney, it gives me great delight to welcome you here today to our pixie-dusted spot.Thanks so much for sharing with planDisney your July...View Related Videos - On Oct 30, 2022
Darren from TX askedIf my party is staying off property at Disneyworld can we use Genie Plus and Lighting Lanes?Jane AnsweredHello Darren,May I begin by wishing you a very warm welcome to planDisney! It's truly made my zip-a-dee-doo-dah-day to see you here at our pixie-dusted spot.Thanks so much for sharing with...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Oct 30, 2022
Annie from ON askedCan you purchase a park ticket without Genie+ and still be able to get on some rides? We are visiting the area in January. Thanks!Jane AnsweredHello Annie, and welcome back to planDisney! It's totally tiggerific to see you here today.Thank you so much for sharing with planDisney your January 2023 plans to vacation within Orlando and the...View Related Videos - On Oct 29, 2022
Melissa from County Antrim askedI have the UK magic ticket 14 days for 7. Park reservations are made for the parks starting 4 days after arrival date for 14 consecutive days. If we went to a water park the day after our arrival does this activate our tickets and thus the 14 days?Jane AnsweredHello again Melissa, and welcome back to planDisney.It makes me smile as wide as the Cheshire Cat to learn all about your plans to holiday within the magic of Walt Disney World Resort this coming...View Related Videos - On Oct 29, 2022
Eric from herts askedGood morning We are coming from the UK to Disney world .This will be our 3rd visit however this is our first after COVID so things have changed quite a lot so we are not quite sure how the virtual Queues work and many times you can use it per day .TksJane AnsweredHello again Eric, and welcome back to planDisney!As the current UK-based Panelist here at planDisney, I can totally relate to your enquiry! This is especially since my family and I have not long...View Related Videos - On Oct 26, 2022
Shane askedHello, my brother, his carer and I will be heading to Florida next April for his 40th birthday, we want to ensure we get the most out of the various Disney resorts but are unsure where to begin and if there's any help with special queuing passes.Jane AnsweredHello Shane, May I begin by wishing you a very warm welcome to planDisney! As the current UK-based planDisney Panelist, it really does make my zip-a-dee-doo-dah-day when I have the pixie-dusted...View Related Videos - On Oct 24, 2022
Gabrielle from KS askedIs animal kingdom open late on 12/31?Jane AnsweredHello Gabrielle,Thanks so much for taking the time to stop by planDisney with such a great question about your upcoming December vacation to the magic of Walt Disney World Resort.Enjoying the very... - On Oct 24, 2022
Adam from WI askedHello, We are arriving to Caribbean Beach Resort on December 31st. We’re using our arrival as a resort day - are there any festivities or activities for kids on New Year’s Eve at Caribbean Beach or any other resorts?Jane AnsweredHello Adam,Welcome to planDisney! It's totally tiggerific to see you here today.Thanks so much for sharing with planDisney your fun plans to celebrate New Year's Eve at Walt Disney World Resort. My...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Oct 24, 2022
Panayiota from Cheshire askedDo the late night firework shows happen every night in Orlando? Can we use a basic day ticket to see it? Can we renter magic kingdom if we want to go back to our hotel? ThanksJane AnsweredHello Panayiota,As the current UK-based planDisney Panelist, I'm so happy you've taken the time to stop by with such a splendid question about your plans to holiday within the magic of Walt Disney...View Related Videos - On Oct 24, 2022
Charlotte askedHi, I am coming to WDW in Jan 2023. I live in the UK, are we able to preorder magic bands & collect them upon arrival at our resort?Jane AnsweredHello Charlotte, Welcome to planDisney, and thanks so much for sharing with us your January 2023 plans to holiday within the magic of Walt Disney World Resort.As the current UK-based planDisney...View Related Videos