
Jane D, United Kingdom
- 7/6/2022
About Me
About My Family
About My Disney Experience
Questions I’ve Answered
- On Jun 16, 2022
Natasha from Kent askedI am stuggling to book a spot in Savi's workshop for Mid August. I have been waking up every morning at 5am to check if there is any availability and then checking regularly throughout the day. I also phoned twice. Nothing at all is coming up.Jane AnsweredHello Natasha,Welcome to planDisney, and thank you for asking me such an important question about your upcoming August summer holiday at Walt Disney World Resort.Natasha, I can feel that the Force is...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 15, 2022
Harmesh from West Midlands askedHiya, I booked my holiday and received through the invoice. The invoice has gotten the guest information incorrect but it’s correct on my Disney experience where I’ve made my park reservations. Does the invoice being wrong matter if so how can I fix it?Jane AnsweredHello Harmesh, Welcome to planDisney! It's so great to see you here today.As the main planner of all my own family holidays and fun adventures spent at Walt Disney World Resort, I must admit that I...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On Jun 13, 2022
Jamie askedHi, I'm visiting (from the UK) from 25 Jun - 7 Jul and would like to purchase a day ticket to Magic Kingdom and a 2nd 'ground hopper' ticket to go between attractions. Is it possible to purchase this tickets to guarantee availability from UK?Jane AnsweredHello Jamie,Thanks for stopping by planDisney with such a great question about visiting the magic of Walt Disney World Resort this coming summer.As the current UK-based Panelist here at planDisney,...View Related Videos - On Jun 13, 2022
Jenna from Aberdeenshire askedHello, We are due to visit Disney World for the first time for 2 weeks. We have purchased our park tickets but haven't been advised by our travel agent whether or not we need to reserve the park for certain days? How far in advance do we do this?Jane AnsweredHello Jenna, Welcome to planDisney! It's totally tiggerific to see you here today.Oh boy! I'm so happy you've taken the time to share with planDisney that you're all set to visit the magic of Walt... - On Jun 13, 2022
Lindsey from West Midlands askedHow are UK guests supposed to book Savi's workshop? The MDE app won't let us book, neither will the WDW website. I called but was told the date (12 Aug) wasn't available yet, but they couldn't tell me when it would be?Jane AnsweredHello Lindsey, and may I wish you a very warm welcome to planDisney!Thank you so much for taking the time to drop by with such an important enquiry about your August summer holiday to the magic of...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 13, 2022
Christopher from West Midlands askedAre Disney World Hotel guests able to book Savi's workshop using the 60 + 10 rule? I.e. can I book 70 days ahead, 60 days prior to my departure date?Jane AnsweredHello Christopher, Welcome to planDisney! As the current UK-based Panelist here at planDisney, it's truly galactically great to see you here today. Christopher, if you haven't yet visited Star...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 12, 2022
Hannah from Devon askedI’m a UK resident going to WDW in October 2022. I wanted to apply for DAS and know that i need to do this at guest relations when i get into the park. When registering for this would i need a Drs note from my GP or will i be able to register without one?Jane AnsweredHello Hannah, and welcome to planDisney.I must begin by explaining that as the current UK-based Panelist here at planDisney, it's always a big deal for me to have the honor of assisting a fellow...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 12, 2022
Andreas from Västra Götaland askedHello. I read that tickets for 2023 would be released on June 8. When I go to the website to book tickets and hotels, it is only available until the end of December. Have the tickets not been released or am I doing something wrong? Andreas from SwedenJane AnsweredHello Andreas, and welcome to planDisney!I must say how completely wonderful it is for a Guest all the way from beautiful Sweden, to stop by planDisney with such a great question about visiting Walt...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On Jun 12, 2022
Helen from England askedI am trying to book boatwrights dining hall for 16th august for 4 people at 7pm and the app isn’t allowing me to please could you explain how I can do this.Jane AnsweredHello Helen, Heigh-ho! And thanks so much for taking the time to stop by planDisney with such a delicious Disney dining enquiry for us to help you with today. As the current UK-based Panelist, it...View Related Videos - On Jun 12, 2022
Brian from North Lanarkshire askedHi, we are visiting from 2nd-15th July 2022 and are worried we will not get a visit to Savi's Workshop to build lightsabers. Has online booking been removed for this activity, or is it hidden away somewhere obscure/only work on certain browsers?Jane AnsweredHello Brian,Welcome to planDisney! It's so tiggerific to see you here today.Just like you, Brian, I also visit the magic of Walt Disney World Resort from across the pond in the United Kingdom. ...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 12, 2022
Helena from West Midlands askedWhy is the Rose and Crown fireworks package only available to book up to 6th August? When will the later dates become available?Jane AnsweredHello Helena, Welcome to planDisney, and thanks for bringing us such an important question about your upcoming plans to holiday at Walt Disney World Resort.Oh boy! You sure would be making a...View Related Videos - On Jun 11, 2022
Sean from Dorset askedWe are bringing my Mother and her ECV, how do we get a permit to park in the disabled parking lots? As she's not disabled just elderly.Jane AnsweredHello Sean, Welcome to planDisney! I'm so happy you've taken the time to stop by with such an important enquiry about visiting the magic of Walt Disney World Resort this coming October.Sean, I'm... - On Jun 11, 2022
Sarah from England askedGood Evening, I’m staying pop in Feb 23 for mine and my sons birthday. I’m just wondering if I could get some balloons for when he wakes up. Is there any way I could organise thisJane AnsweredHello Sarah, and welcome to planDisney.Thanks so much for sharing with planDisney your plans to celebrate both your and your dear son's birthdays during a stay at Disney's Pop Century Resort in... - On Jun 10, 2022
Kim from Lanarkshire askedHow do I add a discount code onto my booking before checking out and completing payment ? I cannot see a button to do so. Jane AnsweredHello Kim, May I begin by wishing you a very warm welcome to planDisney! As the current UK-based Panelist, it always makes me smile as wide as the Cheshire Cat when I have the pixie-dusted...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On Jun 10, 2022
Mrs. s. from Nottinghamshire askedI'm in the UK. I've a Hollywood Studios Park Pass + reserv for 30th & 31st July 2022, BUT the app won't let me book Savvi's Workshop, even tho it tells me I can! I've tried calling the support number but can't get thro! HELP!Jane AnsweredHello, Mrs. S, and welcome to planDisney!Heigh-ho! It sure sounds as if you've already been busy planning your jolly summer holiday at Walt Disney World Resort by making Disney Park Pass reservations...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On Jun 9, 2022
Kelly from Durham askedTravelling as group of 18. How can I book dining options together. Do I need to ring? In which case is their a uk number? Do I need them all on my account and do I need to manage their plans to be able to add themJane AnsweredHello Kelly,Welcome to planDisney! It's so bibbidi-bobbidi-brilliant to see you here today.Oh boy! Kelly, I'm supercalifragilisticexpialidocious excited to hear you're in the midst of planning...View Related Videos - On Jun 9, 2022
Callum from Essex askedAre online reservations currently down?Jane AnsweredHello Callum,Welcome to planDisney, and thanks so much for taking the time to stop by with your question about making a reservation at Walt Disney World Resort!As the current UK-based Panelist here...View Related Videos - On Jun 6, 2022
Louise from south yorkshire askedHi, UK mum here planning on ordering some groceries for our arrival day. Which grocery service would you recommend for UK guests please? Having looked at Amazon it seems there is a problem with us not having US prime. Many thanks in advance. LouiseJane AnsweredHello Louise, From one UK Mum to another, welcome back to planDisney! It's supercalifragilisticexpialidocious to see you back here once again.Us Mums really do think of everything for the needs of...View Related Videos - On Jun 6, 2022
Gary from Hants askedI have been advised by WDW that I can purchase Magic Bands from the Online Store but firstly got a message saying no shipping to UK? Secondly there appears to be only one 'Orange' type available? Can I purchase bands before arrival or not?Jane AnsweredHello Gary, Welcome back to planDisney, it's totally tiggerific to see you here once again!Gary, I'm happy to say that as the current UK-based Panelist here at planDisney, I'm of course able to...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On Jun 6, 2022
Jane from east renfrewshire askedhi, I have 4 7 day hopper tickets that we bought in 2003. Disney have confirmed that we have 4 visits left on each ticket. How do I get up to date ticket numbers so that i can use them to book my visits to Disney Resorts in FloridaJane AnsweredFrom one Jane to another, "Hello!" and welcome to planDisney!I'm so pleased that you've stopped by with such a great question for us to help you with today. Jane, it must have made your...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On Jun 6, 2022
Bernhard from Upper Austria askedHi! When will I be able to buy tickets for January 2023Jane AnsweredHello Bernhard, Thanks for stopping by planDisney! It's simply supercalifragilisticexpialidocious to welcome a lovely Guest from Upper Austria to our pixie-dusted spot.There's no better feeling than...View Related VideosTop Spring Break Tips at Disney | planDisney Podcast - Episode 1
- On Jun 5, 2022
Michelle from East Sussex askedHi I am travelling to Disney from the U.K. on the 21st July. I am trying to book ‘Treats & Seats ‘at Magic Kingdom’s Tomorrowland for 3rd August. It says 60 days In Advance, however it says no times available, please help :-)Jane AnsweredHello Michelle,Heigh-ho, and welcome back to planDisney! It's so good to see you back here once again.Michelle, the magic is calling YOU! And, as the current UK-based Panelist, I'm so excited to...View Related Videos - On Jun 5, 2022
Susan from Gibraltaar askedI can’t reserve any dining plans that are freeJane AnsweredHello Susan, I'd like to begin by wishing you a very warm welcome to planDisney! And, as the current UK-based Panelist, it's simply tiggerific to have the opportunity to assist a lovely Guest from...View Related Videos - On Jun 5, 2022
Leila from Kent askedI had to make two reservations as we needed two rooms and it wouldn’t let me do it as one online. How do I link them?Jane AnsweredHello Leila,Welcome to planDisney! As the current UK-based Panelist, I'm so very pleased that you've taken the time to stop by with such a great question for us to help you with today.As my own...View Related Videos - On Jun 5, 2022
Gina from Devon askedArriving from the UK in October (fingers all crossed!). Would like to order Magic Bands to collect at Hotel - is this possible? staying at All Star Movies Jane AnsweredHello Gina, I must begin by telling you that as the current UK-based planDisney Panelist, it truly makes my zip-a-dee-doo-dah-Disney-day when I have the pixie-dusted opportunity of assisting a fellow...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On Jun 4, 2022
Natasha from Suffolk askedIs there any way i can add genie + to my 14 day tickets, it was offered as an add on but now seems to have been pulled from uk residents. I wish i was informed in time to book it, any chance it can be added?Jane AnsweredHello Natasha, and welcome back to planDisney, it's so great to see you here once again.As I'm the current UK-based planDisney Panelist, just like you, I also book my family's jolly holidays to Walt...View Related VideosTop Spring Break Tips at Disney | planDisney Podcast - Episode 1
- On Jun 3, 2022
Asa from Bristol askedI would like to pre book parks and blizzard beach etc but cannot seem to do so. Please could you help.Jane AnsweredHello Asa, and welcome to planDisney.Oh boy! I must begin by telling you that as the current UK-based Panelist here at planDisney, it really does make my zip-a-dee-doo-dah-day when I get the...View Related Videos - On Jun 1, 2022
Rowena from Gibraltar askedWe have just paid for our Disney hotel and park tickets and are trying to link them on the app but when we enter the reference number it keeps asking for it again. Is there another number we need to be given please?Jane AnsweredHello Rowena, Welcome to planDisney! We're so very glad you've stopped by with such an important question for us to help you with today. As the current UK-based Panelist, it will be my absolute...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 30, 2022
Renee from OXFORDSHIRE askedHi everyone, Just wondering how UK visitors can purchase tickets for mickeys Christmas party ? And when they are released normally ? Thank you so much :)Jane AnsweredHello Renee, Welcome to planDisney! And thanks so much for stopping by with such an important question concerning a possible return of Mickey's Very Merry Christmas Party for 2022.As the current... - On May 30, 2022
Helen from West Yorkshire askedI cannot find how to book Savi’s workshop on the Disney World app. The page says that reservations are available but I cannot find a link to check dates. We are within 60 days of travel. Please please help me to make a reservation.Jane AnsweredHello Helen, and welcome to planDisney!As the current UK-based Panelist here at planDisney, it really is my pleasure and delight to be the lucky one assisting you today with your wish to book Savi's...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 29, 2022
Deborah from TN askedWhat address do I use for gps purposes to get from the airport to the animal kingdom lodge Jane AnsweredHello Deborah, and welcome to planDisney!As I'm an international Guest who visits Walt Disney World Resort, I naturally navigated towards your great question concerning GPS directional advice for...View Related Videos - On May 29, 2022
Margaret from Glasgow askedHi i have existing tickets booked via a package through uk travel agent. I tried to add genie+ via MDE app but could not. Do i need to do this through my uk travel agent?Jane AnsweredHello Margaret,Welcome to planDisney! I'm so happy that you've taken the time to stop by with such a tiggerific question for us to help you with today. And, as the current UK-based Panelist, it...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On May 29, 2022
Rebecca from Durham askedHi, I have made a theme park reservation for me and my guest on my Disney experience. Will that allow us both entry into the park or will they need a separate reservation?Jane AnsweredHello Rebecca, May I begin by wishing you a very warm welcome to planDisney! It's always bibbidi-bobbidi-beautiful for me as the current UK-based PlanDisney Panelist to say a big ol' British...View Related Videos - On May 29, 2022
Stacey from Northamptonshire askedHave tried linking my will call tickets To the Disney app but just keep saying Please link this ticket order on Disney world.com the my disney experience app is not able to link will call ticket Jane AnsweredHello Stacey, Heigh-ho! You're truly as welcome as can be here at planDisney, and I must tell you how happy I am to have the pixie-dusted opportunity of assisting a fellow British Guest with their...View Related Videos - On May 29, 2022
Lorna-dawn from London askedTravelling from the Uk to MK, in Florida. Looking to purchase discounted magic bands in advance as we are resort guests, but the advice you gave last August, in a previous post, doesn’t seem to work. Please can you help ? Thanks in advanceJane AnsweredHello Lorna-dawn, Welcome to planDisney! And I must tell you that as the current UK-based Panelist, it totally tiggerific for me to see you here today.I'm delighted to learn you're planning what's...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 29, 2022
Kim askedI have a question concerning the vacation packages 2023. At the moment there are already vacation packages on sale on the UK and Ireland site. Can I book a package on the Ireland site as a European citizen? Will the European packages be the same?Jane AnsweredHello Kim, Welcome to planDisney, and thanks for asking planDisney such an interesting question!As the current UK-based Panelist here at planDisney, the question you pose really intrigued me, so I...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On May 27, 2022
Hazel from Scotland askedI accidentally removed my ticket attached to my partner’s name and I can’t find it. I’m in the UK and can’t phone an American number. Please help!Jane AnsweredHello Hazel, Thanks for bringing us such an important question about your September plans to holiday at Walt Disney World Resort. As the current UK-based Panelist, I'm going to try my very best to...View Related Videos - On May 27, 2022
Alison from Essex askedWe are flying to Disney World Orlando in December 2022. Are the flight codes available for us to book our seats on the plane? If so, how do I get the codes? Can they be emailed to me?Jane AnsweredHello again, Alison, Thanks so much for returning to planDisney with another wonderful question about your December holibobs to the magic of Walt Disney World Resort. The Holidays at the most...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 27, 2022
Alison from Essex askedAre there any meal deal packages or alternative food options for our visit in 2022?Jane AnsweredHello Alison,Welcome to planDisney, and thanks for asking such a delicious question about dining at Walt Disney World Resort!My family and I are the kind of Guests who plan our Disney days around our...View Related Videos - On May 27, 2022
Rebecca may from West yorkshire askedIf I am not staying at a Disney hotel how do I send things I buy in the park back to the UK using a postal service?Jane AnsweredHello Rebecca MayI must begin by telling you that it always makes my zip-a-dee-doo-dah-day when I have the pixie-dusted opportunity of assisting a fellow British Guest with their jolly holiday plans...View Related Videos - On May 27, 2022
Wayne from hertfordshire askedHave deactivated 1 magic band and pass but still on booking party Jane AnsweredHello Wayne, and welcome back to planDisney!We're so happy that you've taken the time to drop back to us with another enquiry about your holiday to the magic of Walt Disney World Resort. And, as the...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 26, 2022
David from South africa askedI have 14 day tickets from the uk and have linked 2 to my son in error and cannot reassign to my daughter. Please help with this. Is it also possible to add genie plus to the tickets?Jane AnsweredHello David,Thanks for stopping by planDisney with such important questions for us to help you with today.As a Brit myself, I'm so happy to know that you've already purchased 14-Day Magic Tickets for...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 26, 2022
Robert from Scotland askedIf you are looking to book accommodation at a resort and on the dates you would like to stay there are two examples of deluxe studio available. Does this mean there are in fact only two studios available or does it mean something else?Jane AnsweredHello Robert, and welcome to planDisney.As the current UK-based Panelist here at planDisney, it always makes my day extra jolly when I have the pixie-dusted opportunity of assisting another Guest,...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 23, 2022
Jan from Wiltshire askedI will be at Animal kingdom lodge Kidani after a cruise for 9 days. I was wanting to go into the parks for 1-3 days but can’t See the prices for a 1 day or 2 day ticket. Could you help me please Jane AnsweredHello Jan, or as Cast Members sometimes greet Guests staying at Disney's Animal Kingdom Lodge, "Jambo!"And, I must say that as the current UK-based Panelist here at planDisney, it's a real treat for...View Related Videos - On May 23, 2022
Jorge from FL askedcan you pay your Disney vacation with paypal?Jane AnsweredHello Jorge, I'd like to begin by wishing you a heigh-ho and a warm welcome to planDisney!Jorge, with so many payment options available to folks today, this is such an important question to bring to... - On May 22, 2022
Fernando from Sevilla askedI have booked with Walt Disney Travel Company. I received Walt Disney Walt Disney World® 2022 Booking Confirmation Number, but that number is not valid for MyDisneyExperience, neither can access to manage my booking. I have notJane AnsweredHello Fernando, and welcome to planDisney!It's so fun to learn that you've already gone ahead and booked what is sure to be a practically perfect in every way holiday this year at Walt Disney World... - On May 22, 2022
Melissa ann from England askedHi I’m travelling from the U.K. and I’ve heard the beach club smells really nice so I was wondering is it possible to order something online and have it delivered to the hotel as many things can’t be shipped to the U.K. Many thanks MelissaJane AnsweredHello Melissa Ann, Welcome back to planDisney! It's so great when Guests return to us time, after time again with such tiggerific questions about visiting Walt Disney World Resort.As I'm the current... - On May 22, 2022
Chris from Essex askedHello, I have my Disney Genie plus tickets (4) details via my UK holiday company ready to exchange when at Disney USA. However, I would like to reserve my park days in advance of my arrival in August. Please can you advise how I can do this. ThanksJane AnsweredHello Chris, Just like Lumiere sings to Belle, "It is with our greatest pleasure that we welcome you here to planDisney!" And, as the current UK-based Panelist, I thank you for stopping by with such...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 21, 2022
Jay from Kent askedHi. I booked a package direct with Disney for September 2023 and now I saw a new offer coming out at the end of May for dining credit and Disney spending money. Am I able to add this offer to my package? We already got the 14 days for 7 tickets :)Jane AnsweredHello Jay, Welcome back to planDisney. It's supercalifragilisticexpialidocious to see you back here once again!Oh boy! All the current EARidescent Walt Disney World Deals really so seem to make the...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On May 21, 2022
Helen from West Yorkshire askedWe booked our holiday through a UK travel agent 7 days ago. When I have tried to log into my Disney Experience and link my reservation, I have been told that my reservation doesn't exist. I have tried logging in on my phone and laptop. Can you help?Jane AnsweredHello Helen,As the current UK-based Panelist here at planDisney, it'll be such a delight for me to offer you some pixie-dusted assistance today with your jolly July plans to holiday at Walt Disney...