Characters and family at Stormalong Bay
  • On Feb 24, 2022
    William from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased 3 day tickets for family of 5. This was at the beginning of covid. We went to one park. There are 2 parks remaining but we have not been able to reach anyone to get them extended. We used our tax return for them can you extend them PLEASE?

    Welcome to planDisney, William! You've come to the right place! I'm happy to give you some guidance, so that you can use those remaining days on your theme park tickets during your next visit to the Walt Disney World Resort

    To save you time on the phone, send an email to WDW Guest Services- Ticket Usage at including the following items:

    -Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    Explain your situation and a Cast Member will reach out with a solution. Many times, the Resort sends a new confirmation number, so that you can link your tickets back to your My Disney Experience account.

    William, as you plan your visit, don't forget to check out the Special Offers for Disney Resort Collection hotel stays. Florida residents can enjoy some really great deals!

    I hope this information is helpful. If you have any more planning questions, you can always come back to see us. Thanks for stopping by!

    Have a magical visit!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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