Welcome to
planDisney, William! You've come to the right place! I'm happy to give you some guidance, so that you can use those remaining days on your theme park tickets during your next visit to the
Walt Disney World Resort.
To save you time on the phone, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation and a Cast Member will reach out with a solution. Many times, the Resort sends a new confirmation number, so that you can link your tickets back to your
My Disney Experience account.
William, as you plan your visit, don't forget to check out the
Special Offers for
Disney Resort Collection hotel stays. Florida residents can enjoy some really great deals!
I hope this information is helpful. If you have any more planning questions, you can always come back to see us. Thanks for stopping by!
Have a
magical visit!
Veronica