• On Sep 19, 2021
    Melissa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I purchased 3 day ticket for Disneyland and made a theme park reservation but decided to cancel the trip due to Covid cases. We did not use our tickets but did not cancel our theme park reservation. Are the tickets still valid?

    Hi there, Melissa!

    Welcome to planDisney, and thanks for stopping by with your question for us.

    I, too, had to reschedule trips and know precisely how difficult the decision can be! But, I’m thrilled to hEAR you’re ready to return to the magic of Disneyland Resort, and I know you’re going to have the most magical time!

    Melissa, since your theme park tickets are wholly unused, they should still be valid for a future visit, as Disneyland Resort announced expiration extensions to select types of theme park tickets. You can check the Disneyland Resort Operations page for more details on this and contact The Disneyland Resort Tickets Services team for more information based on the tickets you purchased. 

    If your tickets have expired, worry not! According to Disney’s eTicket Terms & Conditions, the amount you paid towards your wholly unused tickets may be applied to purchase new tickets. Please keep in mind that you would have to pay the difference if there was a price increase. By either calling the Tickets Services or using the “Chat with Us” feature in the Disneyland Resort mobile app, you will be able to get more details, as they will be able to look into your account to help you. Please keep in mind that with the “Chat with Us” feature, you can post your question, and a Cast Member will respond when available, so you may have to check throughout the day to check when a Cast Member has responded. 

    We hope to see you real soon, pal! Have an enchanting visit, Melissa!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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