Cinderella Castle Detail
  • On Apr 21, 2021
    Paige from VA Asked

    I have purchased a 3 day pass but there is no park availability for my dates. Can I get a refund and how?

    Hello Paige,

    Thanks for stopping by planDisney with your question. I’m sorry you have been unable to make Disney Park Pass Reservations. After a year of so many challenges, Americans are excited to travel and return to the Most Magical Place on Earth, and Park Pass Reservations have been booking several weeks in advance.

    Disney Theme Park Tickets are nonrefundable and nontransferable, but wholly unused tickets retain the value you paid for them and can be applied to tickets in the future. This means that while you cannot receive a refund for the Disney Theme Park Tickets you currently have, you can use the value you paid for them toward tickets for a future visit. I am in this same situation as the proud owner of six 2-Day tickets to the Disneyland Resort in California. Our trip last June was canceled, and we are patiently waiting for the Disneyland Resort to reopen to out-of-state Guests so we can plan a visit.

    If you are still coming to the Walt Disney World area, you could also continue to check the Theme Park Availability Calendar in case more reservations are added. In my experience, sometimes luck favors those who stalk reservations.

    Please let me know if you have any additional questions I can answer for you, Paige. We are here to help.

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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