• On May 5, 2021
    April from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I purchased the 2-day, 1 park per day Disneyland resort ticket but wasn’t able to go because you guys were closed. Could I get a refund?

    Howdy April!

    Thanks for stopping by planDisney, a group of the rootinest tootinest Disney vacation enthusiasts this side of Disneyland! I’m so glad you decided to stop by with your question, and it would be my pleasure to help round up an answer for you. The closure of Disneyland Resort had us all feeling like a bunch of lost toys. Now that Disneyland Resort has begun the phased reopening process, we’re all ready to blast off to infinity and beyond!

    Unused, non-promotional multi-day tickets that expire on January 12, 2021, or April 13, 2021, will have the expiration date extended to December 16, 2021. Tickets will expire 13 days after the first use or on December 16, 2021, whichever occurs first. Unused, non-promotional multi-day tickets that expire on January 12, 2022, or April 13, 2022, will have the expiration date extended to January 12, 2023. Tickets will expire 13 days after the first use or on January 12, 2023, whichever occurs first. You can read more about unused theme park tickets on the Theme Park and Tickets: Know Before You Go page. If you need any further assistance with your theme park ticket, reach out to a friendly Cast Member at (714) 781-4636.

    Remember, you’ve got a friend in us here at planDisney, so stop back by any time we can help answer any more of your vacation questions.

    -Angie
thumbnail image for Angie

Meet the Panelist: Angie, Florida

Hi! I'm Angie, a Yoga and Pilates Instructor from The Sunshine State! I am happy to share my love and passion for travel and Disney vacation planning. My family has been enjoying our Vacation Club Membership since 2012 and discovered a whole new world, taking incredible vacations to Walt Disney World, cruises on Disney Cruise Line, and even a trip to Disneyland Paris. I would love to help you experience a magical Disney vacation! Learn More About Angie

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.