Welcome to
planDisney, Michelle! Thanks for sending us your question about Walt Disney World Resort theme park tickets.
I'm so happy to know you will be visiting for a bachelorette party with friends! There's still some time until your August visit, so I hope a friend or family member is able to enjoy those extra tickets you have purchased.
Once your tickets have expired, the price you paid for those tickets may still be able to be used as a credit toward a future purchase. To start the process, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Confirmation numbers you received when you purchased the tickets/ or pictures of the tickets
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation in the email and within a few days, Disney will reach out with a solution to your ticket question. Many times, you are able to purchase new tickets with a credit.
You may also
call the resort to reach out to a Cast Member. They will be happy to help you!
Michelle, I hope this information is helpful. If you have any more questions, please feel free to come back to see us. It’s always
our pleasure to help you with all the details of your next vacation!
Veronica