Mickey and Minnie Statues in Front of Fireworks
  • On May 22, 2023
    Kayla from 4 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had purchased 3 day park hopper tickets and was never able to take our trip because of medical concerns. How do I know if my passes are still valid or not?

    Welcome to planDisney, Kayla! 

    Thanks for bringing your question our way.

    I’m delighted to hear your party is feeling ready to embark on magical adventures at The Most Magical Place on Earth! And remember, there's no need to rush if you're not feeling up to it. When I visit Walt Disney World Resort, I like to slow down enough to bask in the sunshine and take in the bright and colorful sights as I listen to the cheerful music playing in the background. You’re going to have so much fun, Kayla!

    To check if your theme park tickets are still valid, you can check if they’re still linked to your My Disney Experience account. If you have the app, please open it up, tap on the three horizontal lines on the bottom right, select Tickets and Passes, and locate your theme park tickets there. Usually, the tickets will show an expiration date underneath if they have one.

    If the tickets are not there, don’t panic, Kayla. You are welcome to call Existing Tickets and speak to a friendly Cast Member who can look into your account to help you. According to the Tickets - FAQ page, the amount paid for an unused, expired ticket may be applied towards purchasing a new ticket at the current price, as long as the new ticket price is equal to or greater than the amount initially paid! Yippie!

    When you do choose a new date to visit Walt Disney World Resort, I hope you make time to enjoy my favorite nighttime spectacular at Magic Kingdom Park, Happily Ever After. The show always makes me cry the happiest tears as I sing along to my favorite Disney songs and watch the dazzling display of fireworks, along with heartwarming projections on Cinderella Castle.

    Wishing you an enchanting visit, Kayla!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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