Family on deck; multigenerational; grandparents
  • On Nov 26, 2023
    Mary from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased $300 in cruise gift cards for my son and daughter in law to use on their Disney cruise with their kids. I just found out they had canceled their cruise and not sure if they will go at another time. Is there any way I can get a refund?

    Welcome aboard, Mary! 

    A Disney Gift Card is a thoughtful gift and so helpful if you’re going on a Disney Cruise. I’m sorry your son’s plans have changed. 

    Disney Gift Cards are usually non-refundable. However, in some states and circumstances, you can get a refund. You must have the original proof of purchase receipt, and no transactions can have occurred on the card. Please contact the location where the card was initially purchased to see if a refund is allowed.

    The good news is that Disney Gift Cards can be used for almost everything Disney! From theme parks to dining, shopping, and more! Disney Gift Cards can even be applied towards a monthly subscription to Disney+ or when bundled with a streaming service like Hulu. Take a look at the Disney Gift Card website for the redemption locations. 

    Mary, please visit us again if there is anything else we can help you with. I took an extended family vacation with my in-laws this past summer. It was wonderful to have time to reconnect as a family. Maybe on your next vacation, you can all travel together. 

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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