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  • On Mar 3, 2020
    David from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased a couple of the metal refillable mugs when we stayed at Poly over Christmas. We are going back in a couple weeks and was wondering if they can reactivate the mugs for our stay at that time.

    Hi David!

    Welcome back!  It's so nice to see a returning Guest to the Disney Parks Moms Panel.   Thanks for stopping in to ask another question.    I have a huge collection of Resort refillable mugs from my past visits to The Most Magical Place on Earth.  I use them most mornings to take my coffee to work with me.   They are adorable and I have a few different designs.   I do not have the new stainless steel mugs yet and really want to stay at a Disney Skyliner Resort so I can get one of those designs.  Guess I'll just have to book another trip. 

    Refillable mugs will be activated when you purchase them at a Disney Resort hotel, or claim one as part of one of the Disney Dining Plans.   You can use these mugs at any Disney Resort hotel and can refill it with soda, tea, coffee and yummy hot chocolate as much as you would like.  Currently there is not a reactivation option at the Resort hotels.  I have found that the RFID chip in the bottom of the mugs used in the RapidFill system often are damaged when you place them in the dishwasher or microwave and can not be reactivated.   You could bring them along with you and check when you go to purchase if reactivation is an option at that time or not.    I hope in the future this will be an option as it is would be very environmentally friendly.

    Thanks for stopping in once again.  Please let us know how else we can assist you.   It's so fun to help out a fellow Guest.

    Dream as Dreamers Do,

    Jen
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Meet the Panelist: Jennifer, Alabama

Hello, my name is Jen, and my family and I call the Gulf Coast of Alabama home. I am a mom to 2 rowdy Pirates and a beautiful teenage Princess. I've been showing my "Disney Side" since I was a small child and I can't wait to share the abundance of Pixie-Dusted knowledge I have acquired about the Most Magical Place on Earth with you and your family! Learn More About Jennifer

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