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  • On Jun 14, 2023
    Jeff from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased Annual passes for our Adult children using the monthly payment option. they have never used the passes and dont plan on using them. Can we cancel the payment plan and cancel the passes.

    Hiya Jeff!

    Welcome to planDisney! I'm thrilled that you've reached out to us here. Your question reminds me of the heartwarming story behind the creation of the Disneyland Park. It all started when Walt Disney envisioned a place where both adults and children could have a great time together. He got the idea while sitting on a bench, watching his daughters play one weekend.

    I know if my parents generously gifted me with a Magic Key, I'd have redeemed it faster than they could say, “Bibbidi Bobbidi Boo!” I’ve been enjoying my Magic Key for several months now with my tiny tumbly toddler, so I completely understand how you wanted to create unforgettable memories with your children, Jeff. And there is so much to do at Disneyland with adults, too! Even though my parents aren't huge fans of theme parks, we have enjoyed delightful character breakfasts as a family, and the magic was felt by all! If you're feeling generous, treating yourself to an unforgettable Disney vacation and all the enchanting extras could be a great idea. My pal and fellow panelist, Keri B, has tons of tips to share.

    Jeff, although Magic Keys are non-refundable, you may be able to change the name on the passes. But if your children haven’t used their Magic Keys yet, the clock hasn't started ticking, and the passes will remain valid for one year. So, you may be able to change the names on these passes and gift them to someone else. The helpful cast members, just like fairy godmothers, would be the best ones to tell you what their magic wands can do. You can reach them by calling the special Help Center line for Magic Key questions.

    I sure hope you treat yourself to a magical trip to The Happiest Place On Earth soon, Jeff. Whether you're with family or friends, there are thrilling adventures and enchanting moments to be had all around the resort. I’d feel proud to share some of my favorite tips and suggestions with you, so feel free to send me another question directly, and I’ll be able to respond more quickly. 

    You’ve got a friend in me,

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Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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