Girl at Disneyworld
  • On Oct 24, 2023
    Joanne from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I purchase a ticket and have to cancel, may I use the ticket in the future?

    It’s a bibbidi bobbidi beautiful day today at planDisney, Joanne!

    Howdy! I love it when a fellow Texan stops by with a question for us. 

    I am so excited to hear you’re considering visiting Walt Disney World Resort! It’s incredible how starting your day strolling around Magic Kingdom Park and experiencing classic attractions like Pirates of the Caribbean, and ending it while trying delectable delights from around the world at EPCOT, you’ll feel as if you’re right in the middle of your own fairytale. The feeling is truly unlike any other!

    Joanne, I’m happy to tell you that at Walt Disney World Resort, they understand that the clock can strike midnight on plans, which is why wholly unused theme park tickets never lose their value, even after expiration. As long as you haven’t used your tickets, you can change their date for future use, if you need to. This can be done on your My Disney Experience Mobile App! Please keep in mind that if the date of your new tickets shows a price increase, you will need to pay the difference.

    Should you need to change your ticket date, please open the app and tap the three horizontal lines on the bottom right corner of the screen (☰). Next, you will want to select Tickets and Passes and then locate the ticket you would like to modify. Under it, you should see the Change Ticket option. By choosing this option, you will be taken to a screen with a calendar, allowing you to select a new date for your visit. If you don’t see this option, I recommend calling and speaking to a friendly Cast Member at Existing Tickets, who will be happy to help!

    Wishing you an enchanting visit, Joanne!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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