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  • On May 12, 2021
    Casey from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I purchase a park hopper pass and only one park happens to be open that day. Can I get a refund for the park hopper part of the ticket?

    Heigh-Ho Casey,

    Your Walt Disney World arrival date is just around the corner and I know it will be filled with many magical and memorable moments. I recommend staying current on the many changes happening at Walt Disney World by following the Disney Parks Blog and continue to revisit the Know Before You Go page for changes to procedures and guidelines. 

    Casey, your question is a great one and I am happy to report to date there have been no issues for Guests, with the upgraded Park Hopper option, in entering their park hopping parks. While the Theme Park Availability calendar may show no parks available, for Guests wishing to make Disney Park Pass reservation, if you have already done this then you are READY and SET to GO. During your visit, you are able to check park hopping park availability on your mobile app or by calling (407) 560-5000. As a reminder, Guests MUST enter the park they made their Disney Park Pass reservation for that specific day BEFORE park hopping to another park. Park hopping hours begin at 2:00 p.m. until the time of park closure. 

    However, if you no longer wish to have the upgraded Park Hopper option then you can adjust this BEFORE using your ticket. Visit the Guest Relations/Ticket Counter, before entering your first Walt Disney World Theme Park, and request the change. You will need to have the credit card on hand that was used towards the purchase. 

    As you finalize your plans I am happy to report face-covering guidelines have been modified. Guests are required to mask up upon entering attraction queues, riding attractions, watching shows, in shops, entering restaurants and while riding Disney transportation. Face coverings are optional in outdoor areas but Walt Disney World kindly asks Guests to be considerate of social distancing. If we can be of any further assistance feel free to ask and check out our Panel Extras for more vacation tips before you arrive.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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