Dream; full boat; sailing in water
  • On Jul 28, 2023
    Kathy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I see on the prohibited list that heating pads are not allowed! My husband gets very bad thigh cramps at times and applying a heating pad is the only way he can alleviate it! Is there any alternative to this on board?!

    Hi Kathy,

    We are happy to welcome you aboard planDisney again! You have a magical Disney Cruise Line adventure coming, and we want to help you and your husband enjoy every moment. So, let’s see what we can do to help you all be on your way.

    You are correct that heating pads are among the items prohibited onboard. Of course, the Disney Cruise Line team wants to assist in making sure that every Guest’s medical needs are met, so you should complete and submit the Special Services Information Form now. Forms are usually requested at least 60 days before the start of your vacation, so you may contact the Special Services Team at (407) 566-3602 or SpecialServices@disneycruise.com since your vacation is just over 30 days away. In the meantime, you may find the Guests with Medical Conditions information helpful.

    Kathy, I’m sure that you and your husband are going to have a magical time on your British Isles cruise! The Disney Dream is my sentimental favorite ship in the Disney Cruise Line fleet. She is such a beauty. I love exploring the Royal Palace nods to the Disney Princesses in the décor. Don’t forget to look down as you walk into the restaurant! 

    I hope this information is helpful, Kathy. Please sail back by if you have other questions; we are always happy to help!

    Wishing you many magical memories,

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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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