• On Jun 28, 2020
    Keri from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We presently have paid for 4 days worth of park tickets. If we needed to end up cancelling one days worth of park tickets, how fast would we receive the refund and does it need to be requested through a phone call or using the My Disney Experience app?

    Hey, there!  Hi, there!  Ho, there!

    You are as welcome as can be at the Disney Parks Moms Panel, Keri!  Isn't it exciting that Mickey Mouse and all his pals are inviting us Mouseketeers to return to the magic?  I also have a visit planned for the end of this month and cannot wait to get back to the house of mouse!

    As we are heading into a whole new world, you may be able to make modifications to the tickets on your existing vacation package.  As your magical getaway is so close, you will need to contact a Walt Disney World Resort Vacation Planning Specialist by phone to make any changes to your reservation, as My Disney Experience will direct you to call to make updates.

    If you modify your vacation plans, the Vacation Planning Specialist will be able to let you know if the changes result in an additional charge or a refund.  In my experience, I have found that when my modifications have resulted in a refund, I typically saw the funds returned within seven to fourteen days, back to the original method I used to pay for the vacation.

    Keri, if you are staying at a Walt Disney World Resort hotel when you visit later this month, be sure to check in online before you arrive.  This way you can skip the lobby and get your vacation started as soon as you arrive by using a little pixie dust of your own to unlock your room door with the My Disney Experience App!

    Visit us again at the Disney Parks Moms Panel if you have any additional questions before you start your adventure!  See ya real soon!

thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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