• On Feb 11, 2020
    Susan from KS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When preordering food, can you add special requests somehow? Like plain burgers? I do not see how to do that.

    Welcome back to the Disney Parks Moms Panel, Susan! I am so happy you stopped by! 

    Food is probably my family's favorite part of a Walt Disney World Vacation, and I absolutely love taking advantage of Mobile Ordering. I can take the little ones to score an awesome table while sending my husband to grab the food. The end result is awesome food, with little to no wait, and no hangry kids or husbands. 

    Susan, Mobile Ordering is completely customizable!

    To get started, go into your My Disney Experience Mobile App and select "Create Order" and then select your restaurant. Once you click on your Entree, a screen will pop up that allows you to choose your order quantity and sides. If you scroll to the bottom of this screen, you will see a line that says "Customize Your Selection." If you click on "Customize Your Selection," the menu will expand and tell you everything that is included on your chosen item. If you do not want something, for example, cheese on a hamburger, you can simply click on that item and select "No, Thanks." 

    Please keep in mind that mobile ordering can only show you what the restaurant carries, so you will not be able to order a hamburger at a location that only sells hot dogs, for example. If you would like to see what each location has to offer, you can browse through the menus in the Mobile Order section of the My Disney Experience Mobile App. 

    To avoid any last-minute snafus, you will want to make sure that you have a credit card saved in your My Disney Experience account before placing your order. 

    I hope that this helped, Susan. Please come back to the Disney Parks Moms Panel if we can help as you plan your magical, and tasty, vacation. 

    We hope to see ya real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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