EPCOT Disney 100; new lights; stars; ball
  • On Sep 30, 2023
    George from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do I have pre paid Disney world tickets I never used?

    Hey there, hi there, George!

    Welcome to planDisney, and thanks so much for stopping by with your question for us. 

    I do hope this means you plan on visiting The Most Magical Place on Earth again because sometimes, a dose of magic is exactly what one needs! I’ve been known to make a quick one-night trip to Walt Disney World Resort just to recharge. A stroll around the World Showcase at EPCOT with a Mickey-shaped snack (or a few) always helps me feel more productive and creative, not to mention the planning aspect makes me feel all giddy!

    George, a great thing about Walt Disney World Resort theme park tickets is that wholly unused tickets always retain value! Although tickets are nonrefundable, if you have never used them, you could use their value towards paying for a new one! Please keep in mind that if this is the case and the value of the new ticket has increased, you will need to pay the difference. You can find the ticket expiration guidelines here.

    Now, let’s figure out how to find out if you have any current or expired unused tickets! A theme park ticket that has not expired will appear in your My Disney Experience Mobile App. To check, simply open the app, select the three horizontal lines (≡) in the bottom right corner, and then choose the Tickets and Passes option. Here, you can scroll through to see if you have any current unexpired theme park tickets. 

    For expired and wholly unused tickets, you would either need to visit a ticket window at the entrance of any of the theme parks or call a friendly Cast Member at Existing Tickets so they can help you further. Expired tickets may not appear in your My Disney Experience account, and the Cast Member may need further investigation to help you! 

    Wishing you an enchanting visit, George!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for Beyond the Theme Parks

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.