Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Feb 2, 2024
    Lisamarie from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Possible to purchase items from Disney Springs and have it sent to me? We saw some items when we were there on vacation last week that I do not see online.

    Hi there, Lisamarie, and welcome to planDisney! I can't count how many times I've returned from a Walt Disney World Resort visit with regret that I didn't purchase the *fill in the blank*. Is that called un-buyer's remorse? Whatever you call it, I'm well-acquainted with that sting. Let's look at some options for finding the merchandise you seek.

    I chatted with a friendly Cast Member with Merchandise Guest Services who said they typically only deal with refunds and replacements of items purchased in the theme parks. Since I don't know which location or items you hope to locate, I suggest you call Merchandise Guest Services at (877) 560-6477. Even if they can't find or ship items to you, they might offer some options to try.

    One idea is to contact the Disney Store closest to you. They often receive merchandise directly from the theme parks. Shipping policies vary by store, but it's worth a try. I also suggest checking shopDisney occasionally since merchandise availability is constantly changing. Finally, this may not be the most practical or cost-effective solution, but you could always head back to Disney Springs

    If the items you'd like to purchase were at a non-Disney store, you can check that company's website. One of my favorite places to browse is Uniqlo at Disney Springs. They have a website carrying many items I've seen at the store. Their Disney-themed section is my weakness. I recently bought a Dumbo tee shirt, and now I'm hoping for warmer weather so I can wear it!

    Lisamarie, I'm sprinkling pixie dust so you can find those elusive Disney souvenirs. Please stop by planDisney anytime. And let's both vow to buy the item when it's in our grasp!

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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