Gran Destino
  • On Mar 29, 2021
    Jillian from PA Asked

    Is it possible to pay off my resort hotel prior to arriving to the resort? I don't see the option on mydisneyexperience.

    Welcome to planDisney, Jillian! 

    I’m so happy you’re here with your question for us. 

    I am elated you’re choosing to stay at a Disney Resorts Collection hotel during your vacation to The Most Magical Place on Earth! For my family, nothing beats staying in the magic. We love the Disney-friendly touches throughout the entire experience; from friendly Cast Members, fun themed pools, to the ease of transportation provided to and from the Theme Parks, once we stayed at our first Disney Resorts Collection hotel, we knew there was no going anywhere else!

    Jillian, you can absolutely pay off your Disney Resort Hotel balance before arriving through your My Disney Experience account. Once you’re logged into your account, click on “My Plans” and scroll down to your reservation under the daily itinerary and click “Make a payment.” In case the payment option isn’t there, you can also pay off your balance by calling a Cast Member at Disney Resort Hotel Reservations and they’ll be happy to assist you.

    Once you’re set, you can also complete Online Resort Check-In! With this feature, you’ll skip stopping at the front desk and will be notified through text message when your room is ready. You can use your My Disney Experience Mobile app or MagicBand to unlock your door! 

    Have an enchanting time, Jillian.

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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