Welcome to planDisney, Jillian!
I’m so happy you’re here with your question for us.
I am elated you’re choosing to stay at a
Disney Resorts Collection hotel during your vacation to The Most Magical Place on Earth! For my family, nothing beats staying in the magic. We love the Disney-friendly touches throughout the entire experience; from friendly Cast Members, fun themed pools, to the ease of
transportation provided to and from the Theme Parks, once we stayed at our first Disney Resorts Collection hotel, we knew there was no going anywhere else!
Jillian, you can absolutely pay off your Disney Resort Hotel balance before arriving through your
My Disney Experience account. Once you’re logged into your account, click on “My Plans” and scroll down to your reservation under the daily itinerary and click “Make a payment.” In case the payment option isn’t there, you can also pay off your balance by
calling a Cast Member at Disney Resort Hotel Reservations and they’ll be happy to assist you.
Once you’re set, you can also complete
Online Resort Check-In! With this feature, you’ll skip stopping at the front desk and will be notified through text message when your room is ready. You can use your
My Disney Experience Mobile app or MagicBand to unlock your door!
Have an enchanting time, Jillian.
Aena