Aulani Stitch Hug
  • On Sep 21, 2026
    ?? from JP-13 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    1. Would it be possible to have items such as bottled water and baby diapers delivered from Amazon to the resort for use during our stay at Aulani Diney Resort? 2. How many days before our check-in date can the resort receive and hold our packages?

    Aloha, friend! Thanks so much for visiting planDisney - so glad you found us! I am sure you are getting so excited for your trip to Aulani, A Disney Resort & Spa, and I'm here to help with some last-minute details so that you're prepared for anything. Let's dive right in!

    Aulani is such a special place, combining incredible Hawaiian art and architecture with magical Disney touches around every corner. Our family has been fortunate enough to visit Aulani several times over the years, and it is always an amazing experience! 

    Guests may have Amazon orders delivered to the resort before check-in, but ideally not more than a day or two early. Be sure to add your resort reservation number to the shipping notes to ensure the packages find their way to you! The address for shipping is:

    “Guest” [Your Full Name]
    Care Of: Aulani, A Disney Resort & Spa
    92-1185 Ali‘inui Drive
    Kapolei, HI 96707
    USA

    Keep in mind that grocery orders cannot be received before check-in - Bell Services will not receive and hold these items. You can set up an order once you have arrived and meet the delivery person to receive your groceries.

    If you're a Disney Vacation Club Member, you can order groceries (including bottled water) from Kālepa's Store, which is a really convenient option! There is also a market across the street from Aulani where you can find many essentials for your vacation, in addition to some other nice restaurants and shops. 

    I hope that this information is helpful as you're checking the last things off your to-do list! Please come back and see us again at planDisney if we can help with other questions. Wishing you a wonderful Hawaiian vacation at Aulani, full of sun, sand, shave ice, and magical memories. 

    A hui hou, 
    Susan
thumbnail image for Susan

Meet the Panelist: Susan, Michigan

Hi there! I'm Susan, a mom and pixie-dusted pediatric nurse from Michigan. Our family has been making Disney memories for four generations, and I'm so excited to help you plan your own magical adventures as part of the planDisney panel. Welcome home! Learn More About Susan

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