Boy and girl in front of It's a Small World
  • On Feb 25, 2022
    Brent from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it possible to cancel my tickets and receive a refund?

    Hi Brent!

    Welcome to planDisney! Thank you for bringing your question about tickets to us!  Planning a trip to Walt Disney World entails a lot of planning, and we are here to help! Selecting your Disney Resorts Collection hotel, purchasing theme park tickets, and making Disney Park Pass reservations all require an itinerary of sorts! Knowing when to go, and where to go, can make quite the difference when booking your experiences!  

    Brent, while I am glad you have purchased your tickets, I am sorry to hear that you are looking to cancel them. Walt Disney World tickets are nontransferable and nonrefundable, so, unfortunately, you would not be able to receive a refund for purchased tickets. You can, however, use the value of them to purchase new tickets, when you decide to return to the Walt Disney World Resort. When you book new dates, you can speak to a Cast Member at Guest Services who can help apply the cost of tickets paid to new tickets.

    Once you have your new dates, and new tickets, booked, make sure you make Disney Park Pass reservations for each day you will be visiting. This will ensure you have a valid ticket and admission to your theme park of choice. 

    Hope this helps you plan your magical vacation!

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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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