• On Jun 16, 2021
    Jenniffer Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is it possible to cancel and get a refund for a theme park ticket bought online?

    Howdy Jenniffer! 

    Welcome to planDisney! I’m glad you stopped by with your question for us.

    Sometimes plans change and trips to Walt Disney World Resort come to a halt; I know, I’ve been there; and I am a firm believer that rather than a “goodbye,” it’s more of a “See ya soon, pal” when it comes to your magical vacation. I’m happy to discuss the cancellation policy with you, along with options! 

    Jenniffer, if your theme park tickets were part of a Disney Vacation Package, which you would have paid a $200 deposit towards, the remainder of the vacation package wouldn't be due until 30 days prior to the beginning of your trip. You are able to cancel up until the 30-day mark before your vacation begins, and after the 30-day mark, some cancellation fees may apply. If you have standalone theme park tickets, a refund is likely not possible, but you are able to change the date to a later time when you are able to visit. You can do this by giving Existing Tickets a call, and a friendly Cast Member will be happy to assist you. There may be a price difference you would have to pay if the theme park ticket price has increased.

    When you do plan to return to the magic, know that your pals at planDisney are all EARS and ready to help with any questions you may have about your trip to The Most Magical Place on Earth!

    We hope to see ya soon, Jenniffer!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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