Cinderella Castle 50th Night
  • On Oct 7, 2021
    Obed from FL Asked

    Hi, is it possible to cancel my current annual pass program in order to purchase one of the new annual pass options that became available in September?

    Hello Obed!

    Welcome to planDisney! I am a Walt Disney World Annual Passholder myself, and even though we are coming from Indiana, if we will be making more than one trip to the Walt Disney World Resort in a year, we like to purchase an Annual Pass. In addition to visiting the parks more often, I can’t say no to a good discount on food or merchandise! Add in special Passholder exclusive events and an Annual Pass is a good value for us.

    Obed, you cannot cancel an active Walt Disney World Annual Pass for a refund. Just like Theme Park Tickets, Annual Passes are non-refundable and non-transferable. If you have purchased an Annual Pass certificate, but have not yet activated it at Guest Relations, you will be assigned one of the new Walt Disney World Annual Pass options when you activate that pass. When your Annual Pass is up for renewal, you will be also required to choose one of the new Annual Passes.

    You may be able to upgrade your current Walt Disney World Annual Pass if you were looking to move up a level more than 60 days before your Annual Pass expires. This is done on a case-by-case basis and it depends on what type of Walt Disney World Annual Pass you have, and what type you want to upgrade to. This must be done in person, and you can visit any ticket booth or Guest Relations outside a theme park, or at Disney Springs. A Cast Member will be able to talk to you about options at that time.

    I hope this helps to answer your question, Obed. And please let me know if you have any additional questions, we are here to help!

    Have a Magical Day!
    -Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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