Sisters in front of Cinderella Castle
  • On Aug 3, 2022
    Heidi from Nottinghamshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, please can you tell me how I can book capture your moment as I have tried online but the link just takes me back to the main page. The call wait time was over an hour. Is there a way I can book it online from the UK?

    Welcome to planDisney, Heidi!  We are glad you brought your question to us.

    Some of my panelist friends have recently done Capture Your Moment sessions, and I was amazed at just how many stunning photos they were able to get in their 20-minute private photo session!  I am definitely planning to book Capture Your Moment for my family on our next Walt Disney World Resort vacation.  Capture Your Moment sessions are now available to book in all four theme parks, up to 60 days in advance.  At this time, UK Guests are unable to book Capture Your Moment online, however, you can book your session in advance of your trip by calling the UK freephone listed on the Capture Your Moment page in the "Know Before You Go" section.  As someone who frequently contacts Walt Disney World Resort, I know sometimes hold times can be long.  I recommend trying the phone lines when they first open for the day, or later in the evening -- I usually have better luck then.  A limited number of same-day sessions may be available; stop in the Disney PhotoPass service center in your selected park to inquire about same-day availability.

    Heidi, since your UK Magic Tickets include Memory Maker, your Capture Your Moment photos, as well as your attraction photos and other photos captured with Disney PhotoPass photographers throughout the parks, will be available for you to download at no extra charge.  So be sure to stop wherever you see a photographer to capture those magical memories!  You can even use the My Disney Experience mobile app to help you find Disney PhotoPass photographers in the parks.  Use the location button at the bottom of the home screen to bring up a map, and then use the drop-down menu at the top to select "PhotoPass".  Did you know, there is a Disney PhotoPass Studio at Disney Springs?  Stop in for a photo session with fun backdrops - no reservation needed.

    I hope that helps!  Please feel free to stop by planDisney again should you have additional questions.  Have a wonderful holiday!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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