Welcome to
planDisney, Jacqueline! You are going to have a wonderful time during your visit to the Walt Disney World Resort this
Spring! Thanks for sending us your question.
You will be able to get a credit for those unused
theme park tickets, so please don’t worry!
To get those expired tickets back on your My Disney Experience account, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation in the email and within a few days, a Cast Member will reach out to you. Disney will send you a new confirmation number. Just link that number to your My Disney Experience account and you will be able to make your
Disney Park Pass Reservations for your March visit!
Jacqueline, I hope this information is helpful. Feel free to come back to see us if you have any more planning questions!
Have a
magical visit!
Veronica