Family on Beach at Castaway Cay; ship in background, sisters holding hands
  • On Nov 16, 2023
    Delaney from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    As a Platinum member, when can we do online check-in and book port arrival times? Thanks!

    Ahoy, Delaney, and welcome to planDisney! 

    It looks like we have something in common: We both love sailing with Disney Cruise Line! I don’t blame you for wanting to pick your Port Arrival Time as soon as possible. It’s a great perk for Castaway Club Members! 

    As an honored Platinum Castaway Club Member, you can select your Port Arrival Time and complete online check-in at the stroke of midnight on February 4 (38 days before sailing). It looks like your window opened on November 14 to pre-book activities. Don’t forget to take advantage of my favorite Platinum benefit complimentary dinner at Palo. My go-to entrée for brunch is the mouthwatering parmesan-crusted chicken breast served with creamy risotto. It’s delicious! You can find all the important booking dates on your reservation page under “Cruise Activities” and “Online Check-In.” 

    Delaney, I just sailed from Disney’s newest cruise terminal, Port Everglades, and have a few suggestions if you’re driving to the port. Before you’re allowed to enter the port area, you’ll have to show your cruise confirmation and a photo ID to the port authorities. The Disney Dream sails from terminal four. Parking is a bit different from Port Canaveral. You’ll receive a parking ticket when you enter the parking garage. Keep this ticket handy because you’ll need it twice – to pay for parking at one of the convenient payment kiosks and to leave the terminal. 
    I hope you have the most magical time at sea! Please stop by again with any additional questions. We are always happy to lend a helping hand. 

    SEAS the adventure!
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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