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  • On Oct 1, 2022
    Nancy from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    As a Platinum member can I board the ship anytime or do I still need a port arrival time which I do have. But, is DCL still being strict with port arrival times?

    Ahoy there, Nancy! Welcome aboard, and thank you for sailing on in with your Disney Cruise Line question.

    With the changes in health protocols and procedures over the past couple of years at Disney Cruise Line, guest and crew safety remains a priority. While being a Platinum Member of Disney Cruise Line's Castaway Club still has its perks, you are currently not able to arrive at any time as you may have done with previous cruises. 

    When you do your online check-in, you'll be instructed to choose a port arrival time, even if you are a platinum member. Once you arrive at the port, you'll see queues set up with the different port arrival times, and you'll head to the line for your time. For example, if your port arrival time is 12 noon, when you arrive at the port, you'll see a line with a sign for 12 o'clock. You'll wait in that line until your port arrival time. You no longer have to circle the port until your arrival time or wait in the garage, but you won't be allowed to enter the terminal until your port arrival time. 

    The process from there is super smooth. We arrived exactly at our port arrival time for a cruise just last week, and we walked right through our timed queue and were onboard in a matter of minutes. 

    I do encourage you to keep an eye on the Know Before You Go section of the website. Things can and do change regarding these procedures, and even though your trip is right around the corner, the process may be different.


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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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