Family with balloons at Grand Floridian
  • On Oct 24, 2022
    Philip from Singapore Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have been before so have all the plans set up in MDE. I have ordered Magicband+ and want my kids to be able to play the games at HS. How do I set them up on their own account on their own phone without messing up the plans and profile linking in MDE.

    Hello, Philip! Welcome to planDisney. It sounds like you are planning the ultimate trip to Walt Disney World Resort this holiday season. Your kids are going to love the fun new tweaks added to the MagicBand+. I'm happy to help you get started. 

    If your Mouseketeers are at least 13 years old and have a personal email address, they can start by downloading the My Disney Experience app. Next, you'll want to merge their new accounts with the profiles you already manage. The easiest way to do this is to call the Internet Help Desk at (407) 939-4357. To avoid international calling fees, you can chat virtually with a Cast Member through your My Disney Experience app, which can be started by tapping the three stacked lines in the lower right corner (then tap Chat With Us). If they are under 13, they must associate their accounts with your My Disney Experience email address. You will receive an email that has you verify that they are allowed to create an account. This is how they will connect to your current plans on My Disney Experience.

    The next step is downloading the Play Disney Parks app to their devices. This is where you'll find those fun interactive games you mentioned, including Batuu Bounty Hunters in Disney's Hollywood Studios. The kids will also enjoy the Fab 50 Quest, which involves finding and interacting with the Fab 50 Golden Character Statues found in all four theme parks.

    If you ordered the MagicBand+ through your My Disney Experience account, they should arrive already paired. If, instead, you bought them from, they'll need to pair their MagicBand+ to their phones. They will do this right through the My Disney Experience app under MagicBands and More. 

    I hope this helps, Philip! I also encourage you to tune into the latest episode of the planDisney Podcast, where we discuss all things technology! See ya real soon.

thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.