Family with balloons at Grand Floridian
  • On Oct 24, 2022
    Philip from Singapore Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have been before so have all the plans set up in MDE. I have ordered Magicband+ and want my kids to be able to play the games at HS. How do I set them up on their own account on their own phone without messing up the plans and profile linking in MDE.

    Hello, Philip! Welcome to planDisney. It sounds like you are planning the ultimate trip to Walt Disney World Resort this holiday season. Your kids are going to love the fun new tweaks added to the MagicBand+. I'm happy to help you get started. 

    If your Mouseketeers are at least 13 years old and have a personal email address, they can start by downloading the My Disney Experience app. Next, you'll want to merge their new accounts with the profiles you already manage. The easiest way to do this is to call the Internet Help Desk at (407) 939-4357. To avoid international calling fees, you can chat virtually with a Cast Member through your My Disney Experience app, which can be started by tapping the three stacked lines in the lower right corner (then tap Chat With Us). If they are under 13, they must associate their accounts with your My Disney Experience email address. You will receive an email that has you verify that they are allowed to create an account. This is how they will connect to your current plans on My Disney Experience.

    The next step is downloading the Play Disney Parks app to their devices. This is where you'll find those fun interactive games you mentioned, including Batuu Bounty Hunters in Disney's Hollywood Studios. The kids will also enjoy the Fab 50 Quest, which involves finding and interacting with the Fab 50 Golden Character Statues found in all four theme parks.

    If you ordered the MagicBand+ through your My Disney Experience account, they should arrive already paired. If, instead, you bought them from shopDisney.com, they'll need to pair their MagicBand+ to their phones. They will do this right through the My Disney Experience app under MagicBands and More. 

    I hope this helps, Philip! I also encourage you to tune into the latest episode of the planDisney Podcast, where we discuss all things technology! See ya real soon.

    Eean
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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! My name may be unique, but my love for Disney is something I share with many. I'm the mom who's always ready to sprinkle a little pixie dust at PTO meetings, in the grocery store aisle, or during my monthly Bunco club. Whether it's sharing tips for navigating the parks or helping someone plan their dream trip, I can't resist the chance to make someone's Disney vacation even more magical! Learn More About Eean

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