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  • On Feb 5, 2020
    Caroline from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    So we are planning a trip to disney next week. One of my kids just came down with a stomach virus and now I am worried. If my kids start getting sick and I have to cancel this trip, is there a way to use my one day specific date tickets at another time?

    Thanks for reaching out to the Disney Parks Moms Panel, Caroline! Mickey and I are so very sorry to hEAR that one of your Mouseketeers is not feeling well. The same thing happened to one of my little guys soon after we arrived for our trip a few yEARs ago. Being sick is never fun, but it's even worse when it affects your trip to The Most Magical Place on Earth. 

    If you have standalone theme park tickets (not booked with a Vacation Package), and they were purchased through Walt Disney World directly, then I recommend contacting the Ticket Services team for assistance. They can be reached at (407) 566-4985, option 4. The phone lines are open every day from 7 AM until 11 PM Eastern Time, and the Cast Members will be happy to assist you. This would have to be done before the start date of the tickets, so you may want to weigh your options in a couple of days before you leave. If you booked a Walt Disney World Vacation Package, then you can modify it by calling the Reservations team at (407) 560-CHAT (2428). Dining Reservations can be modified or canceled through your My Disney Experience account.

    Best wishes, Caroline! Please let us know if there's anything else we can do to help...I'll try to blow a little pixie dust your way! 

    Eean

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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