Family fun on board; grandparents; Pirate Night; Main Deck
  • On Mar 9, 2024
    Jennifer from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was planning to use the Navigator app to communicate on our cruise. My 12 year old tried setting up a Disney account for the app, but it said she’s too young. Can we both sign on my account at the same time and chat from different devices?

    Hello, Jennifer! Welcome aboard planDisney.

    The Disney Cruise Line Navigator app is a fantastic resource, and I completely understand where you are coming from. I had a similar experience on our last cruise, especially since it was my son's first time using the app. Once connected to the ship's Wi-Fi, the app transforms for everyone. The good news is that your daughter can access the app's onboard features without a Disney account.

    Upon embarkation, each Guest will be prompted to link their stateroom, and once connected, every member of your travel party can enjoy access to the list of onboard activities and the chat feature. For safety reasons, Guests under 13 can utilize the chat function only after receiving a unique pin from the Primary Guest in the stateroom, usually the first person on the reservation. Getting the pin is easy – simply tap the child's name on an adult's phone within the app. Once obtained, your daughter can enter this pin on her app to start chatting. With your approval, she can also chat with any friends she makes in the clubs.

    Push notifications for chat messages are available on all the ships, so be sure to enable this feature on your phone. Get ready for a flurry of messages adorned with adorable Disney emojis; my son absolutely loved this app feature. But honestly, I was just happy he wanted to text mom. 

    If you have any more questions as your voyage approaches, feel free to reach out to us at planDisney. We are here and ready to help.

    SEAS the adventure! 
thumbnail image for Tracie

Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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