Gran Destino
  • On May 6, 2021
    Sara from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am planning to book a Disney vacation soon through Costco, but I can't find their cancellation policy. If we did end up needing to cancel, would they use the same policy as Disney or do they have their own policy? Thanks!

    Hiya from a fellow Sarah, Sara!

    Oh, Sara, I wish I could give you a direct answer to this question. While I can tell you is that Walt Disney World Resort has a zero-fee cancellation policy for a vacation package, including accommodations in the Disney Resorts Collection and theme park tickets, canceled more than 30-days in advance of check-in; I could not tell you if Costco has any additional cancellation fees nor what their cancellation terms would be. Please note that cancellation terms and conditions are subject to change. 

    What I can tell you though, is that Costco's customer service is almost as good as Disney's so I recommend that you reach out to them. I found I have the best luck with Costco by using the chat feature on their website or through an email. 

    Sara, if you are concerned about a last-minute cancellation, I would recommend that you purchase travel insurance, just in case. 

    I know that you will have a magical time, Sara. I wish you all the luck! And please, come back here if we can help you decide where to play, stay, or dine at Walt Disney World Resort!

    We love to hEAR from you!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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