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  • On May 17, 2021
    Chelsea from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I just placed order for our Magic bands. I would like to cancel order and make different band selections. is this possibe?

    Welcome to planDisney, Chelsea! 

    My MagicBand is one thing that I will never travel to Walt Disney World Resort without. Well.... my MagicBand and my favorite pair of Minnie Ears! 

    If you ordered your MagicBands at the discounted rate only available to guests of the Disney Resorts Collection then you will not be able to cancel your order. Once ordered, MagicBands are not eligible to be refunded, replaced, or exchanged. 

    If you found other MagicBands that you prefer, you can always purchase them directly through ShopDisney and keep your originally ordered ones as a backup. In fact, I usually keep a backup MagicBand in my park bag for my little ones. We have lost more than one MagicBand in the park, and it was a lifesaver not having to trek across the park to visit Guest Services for a replacement Admission Card. 

    Whichever MagicBands you end up with, I just know you will have a fabulous time. 

    Sending magical thoughts your way!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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