Balcony at Disney's Animal Kingdom Lodge
  • On Aug 18, 2023
    Jennifer from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I placed a Magicband order for my family, but I’m concerned we will be leaving before the bands arrive (we have other stops to make before we arrive at Animal Kingdom Lodge (SO EXCITED!!! Major Bucket List item!). How can I have them held for pickup?

    Jambo (hello), Jennifer! 

    Your magical visit to the Walt Disney World Resort is HERE! It looks like you’re arriving any day now, so I hope you have everything in order and are feeling ready for this special trip. Disney’s Animal Kingdom Lodge will no doubt exceed all your expectations – it's such a gorgeous resort seeped in authentic African culture, artifacts, and activities which will make a lovely home for your family during your vacation. Did you know this resort has the MOST activities for kids of any Disney Resorts Collection hotel? Find the schedule listed on the activity boards in the main lobby of each section of the resort; I suggest you take a photo of this to reference later. 

    Hakuna matata (no worries) – if you selected MagicBands online for your family at a pre-arrival rate and they have not yet shipped to your home (you would have received a shipping email and tracking number) they will default to being held for you at the resort. MagicBands ordered online eleven (11) or more days prior to your arrival date will ship to your home; orders from ten (10) to six (6) days prior ship to your resort’s front desk. Please know they will be magically waiting for you when you arrive at Disney’s Animal Kingdom Lodge, just stop by the front desk to inquire and the friendly Cast Members can also answer any further questions you have about these fun accessories which have become a staple of a classic Disney vacation.

    If your plans involve stopping by a theme park before you arrive at your resort, there are a few other ways to access the magic, Jennifer. You can set up Disney MagicMobile Service or ask for a physical Key to the World Card at the Guest Relations window at the entry of a theme park. Once you receive your MagicBand, these other methods of entry will continue to work interchangeably, with everything connecting to your My Disney Experience Account.  

    There are so many hidden gems at Disney’s Animal Kingdom Lodge, I hope you can take some time to explore this stunning resort! I love the rocking chairs on a covered patio, overlooking the savannah, accessible just to the right of the main exit from Jambo House to the savannah on the main lobby level. I’ve also had some quiet moments by the fireplace nearby. Don’t miss Victoria Falls Lounge, a secret spot tucked away which overlooks Boma and has incredible appetizers and drinks.

    I hope this eases your mind about your MagicBand order meeting you at the resort and gets you ready for an incredible adventure together! There’s so much going on at the Walt Disney World Resort right now, I know you’re in for a vacation of a lifetime. 

    If you have any questions during your trip, Cast Members are available to support you every step of the way. Stop by the Guest Experience Team, under the blue umbrellas, in the theme parks for any technical questions or needs about your MagicBand too.  

    Kawherini (go well), 
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Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

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