Women shopping; cast member
  • On Apr 28, 2024
    Tyler from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you still place an order through Merchandise Guest Services? I will be visiting with a budget constraint for merchandise, and not everything is on Disneystore.com I remember pre Covid I could just call to order but haven’t tried lately.

    Welcome back, to planDisney, Tyler,

    Looks like you're heading out to the Golden State in just a few days. Shopping at the Disneyland Resort is always a blast, and I understand the need to stay on a budget when visiting! A penny saved is a penny that goes towards more churros, or a future trip! I'm happy to provide insight on merchandise services.

    Yes, in previous years, guests could contact Disneyland Resort Merchandise Guest Services to place phone and email orders. Unfortunately, that service is no longer available as merchandise is always subject to change and is based on availability, many times with items selling out both online and in the parks. I'm sure that is not the ideal news to hear, I'm so sorry.

    While not everything can be found at the parks or on the Disney Store website at the same time, you may have some luck after your visit if you're near a Disney Outlet Store, or willing to make a trip depending on your location. It looks like there is a Disney Outlet Store in Seattle Premium Outlets. I live near an outlet location and tend to find merchandise that is no longer on the website, and sometimes items that are still in the parks. It's always fun to find magic outside the parks! 

    You'll be arriving during Star Wars Season of the Force and Pixar Fest, both celebrations will have limited-time merchandise so if you're a fan of either franchise, something may catch your eye. Keep an eye on the Disney Parks Blog throughout the year as they announce new merchandise available both at the resort and online. This may help with future planning and budgeting around your next visit.

    I hope this information is helpful, Tyler, and that you have safe travels to the Happiest Place on Earth! If you have any other questions as you prepare for your trip or once you return, please visit us again.

    Adventure is out there,
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Meet the Panelist: Camille, California

Hiya pals! I’m a California dreamer, wife of over 20 years, and mama to five. Traveling to Disneyland with a large family is fun and sometimes overwhelming, but I'm here to help! When I'm not strolling down Main Street, U.S.A. with a churro in hand, I'm crafting gifts for my shop and supporting organizations with HR, branding, and communications! I love finding ways to infuse Disney magic into every aspect of my life! I can’t wait to show you a whole new world at the Disneyland Resort! Learn More About Camille

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