• On Oct 23, 2017
    David from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can picture matting be taken to guest services to have all characters sign ? Can the Disney Passholder discount card be used on the ship(Fantasy) to purchase Disney items?

    Welcome aboard, David! It sounds like you're a Disney-loving family that is getting ready to set sail with Disney Cruise Line for the first time. Your seven nights aboard the beautiful Disney Fantasy will be a fabulous experience for you all!

    Years back, Guest Services onboard allowed guests to drop off items for character signatures that would later be signed and returned to their stateroom. However, this is no longer the case. They encourage guests to attend the Character Meet and Greets themselves, in person, so they can interact with their favorite Disney friends, get photos and signatures. You'll love that the lines are not long for meeting characters onboard, especially when you're used to the longer lines at Walt Disney World in the parks. As long as you arrive and get in the short line during the time posted for the characters greeting, you'll get to meet that Disney friend. Having a blank photo mat is a great idea for signatures, because surely you'll take plenty of pictures onboard, and one of them will be perfect to be matted and framed later on to help remember your trip. Bring a few different colors of markers for them to sign the mat and it'll be beautiful!

    I don't know of any current Annual Passholder merchandise discounts in the gift shops onboard the ship, but it never hurts to ask, as things change often. Gold and Platinum Castaway Club members do receive merchandise discounts onboard, but I believe this is your first sailing, so that wouldn't be of use to you just yet.

    I hope those details help as you get ready to set sail, David! Bon Voyage!
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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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