Hey there, Lynn! Welcome back to planDisney with another great question.
Guests may pick up a ticket card for will call tickets at ticket windows and
Guest Relations locations at all Walt Disney World theme parks. Look for signage, or ask a helpful Cast Member to direct you. Be sure to have your ticket order confirmation, photo ID, and payment method used to purchase the tickets handy.
When I need assistance with my tickets, I prefer to take care of them in advance of the day I plan to visit the theme parks. I recommend stopping by the
Disney Ticket Center at Disney Springs. If you are staying at a
Disney Resorts Collection hotel, you could also use
complimentary resort transportation to travel to the nearest theme park to pick up your tickets.
I see my pal
Cindy recently suggested creating a Disney MagicMobile pass in your My Disney Experience account. This would allow you to go straight to the theme park entrance and use the pass on your phone without needing to stop at will call.
I hope that helps! Please stop by planDisney again if you have any additional questions. Enjoy your visit!
Anne Marie