Pluto with children on Main Street; two girls, boy; Minnie Mouse shirt; mickey ears; Cinderella's Castle
  • On Feb 12, 2024
    Anthony Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am on the photo page and can see all my memory maker photos but cannot see where to download please help as only a few days before they are gone

    Smile and say cheese, Anthony! I'm so glad you stopped by with this picture-perfect question. It sounds like you have photo proof of your fabulous Walt Disney World Resort visit. Let's look at how you can download those fabulous images to preserve your trip's magic forever. 

    From a computer, hover over the My Disney Experience tab at the top right. Select "My Photos" to go to the Disney PhotoPass page. After you've signed in, click the blue "View Media" button, and all your photos and videos should populate. When you hover over any image, you should see a gray checkmark in the upper right corner. Select that checkmark, and it will turn green. 

    Next, scroll back to the top of the page, and you should now see a blue "Download" button. You have a couple of options at this point. You can tap the download button to save one photo at a time or check as many images as you'd like. If you love ALL your pictures, you can also check "Select all visible media" under that download button. That will download everything the PhotoPass photographers and attractions cameras captured during your trip.

    Please give the Technical Support line a call if you need additional help. The Cast Members will gladly help you; they're always in focus!

    My family has a tradition of creating a holiday ornament from one of our favorite photos to commemorate our Disney visits. We've also made mugs and larger prints, and these are some of my favorite souvenirs. To make your own, select the Photo Products tab at the top of the Disney PhotoPass home screen for options. 

    Anthony, I hope I've helped you save some magical moments. Please stop by planDisney anytime!

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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