Mother and son on Carousel
  • On Jan 17, 2022
    Amanda from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do i make a payment!!!! i sat on hold for almost an hour only to have to give up to go back into work. seems like no one is reachable even after hours. I just want to make a payment 

    Thanks for contacting planDisney, Amanda! I am so sorry about your less-than-magical experience. I, too, have been subjected to those seemingly endless waits on the phone. Sometimes I find myself humming to the tune of, "Someday my prince will come," but instead, I think, "Someday you'll pick up the phone!"

    If you have a vacation package, two ways to pay off the balance are calling or paying it online. When I truly need to speak to someone and calling is the only option, I contact Vacation Package Bookings at (407) 939-7675 or (407) 560-CHAT (2428) as soon as the phone lines open at 7:00 AM EST. I can't guarantee that you won't have to wait, but it should lessen your time spent on hold. Luckily, you still have a little time, as your remaining balance isn't due until 30 days prior to your arrival.

    Hopefully, your resort reservation is successfully linked to your account, making it eligible for online payments; Mickey and I are keeping our fingers crossed! Log into your My Disney Experience account, and go to the "My Plans" page. Then, look for a "Make Payment" button underneath your resort reservation; you can use the payment method stored in your online account for your convenience. It should work just like magic, Bibbidi-Bobbidi-Boo! 

    You'll be on your way to making magical memories soon, Amanda! If you need any more advice, remember, we're all ears!

    Sincerely,
    Eean
thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.