Hello Rebecca,
Cheers and welcome to planDisney! How exciting that you'll be visiting Walt Disney World this summer! Sounds like you've decided to stay in the middle of the magic, by reserving a room at a Disney Resort. This is an excellent choice, which will include awesome
perks like early theme park entry each day! You should be able to upgrade your Disney resort room if desired (pending room availability), so let's take a look at how to do so.
Just to confirm where you're looking, please try logging in to your account under My Disney Experience, and
head to "My Plans". Are you able to see your Disney hotel reservation in this area? If so, it typically includes a link to "Modify Reservation." This will allow you to search for other room types, and view the price difference before the check out process where you'll make the change to your reservation.
If that doesn't work, Rebecca... here's what I would do. Use the handy
"Build Your Vacation" search on the Disney World website to verify the room upgrade is available for your dates.
Once you've got that decided, just
call a friendly Cast Member and allow them to assist you with altering your reservation.
One last option, if you are really wanting to handle this yourself online, without having to call. Since you've got a few months before your trip and are well within your full refund cancellation date, you could make a new reservation for the upgraded room you prefer... and cancel your previous reservation. The current
2025 Cancellation Policy is that your deposit (and any balance paid) is fully refundable up until 30 days prior to your check-in.
I hope this helps you get that resort room upgraded! Please
send me any other planDisney questions as you may have, I'd love to help!
Have a wonderful vacation!
Tami