• On Dec 10, 2019
    Staecy from DE Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I pay for my on property vacation with Disney gift cards and need to cancel, how are the funds returned? Disney gift cards/credits?

    Hey, Staecy! Welcome to the Disney Parks Moms Panel and thanks so much for stopping by with your question. With the holidays approaching, there has been one thing sitting at the top of my wish list - Disney Gift Cards! No worries about needing to exchange them as they are always the correct size! Haha! With so many merchandise and dining locations all over Walt Disney World Resort accepting them, they are our preferred way to pay while on vacation. One quick tip I want to share with you: be sure to register yours on the Disney Gift Card web page. You can even combine the money from multiple cards onto one main card. I usually do this before calling into the Disney Reservation Center to pay off my Disney Resort Vacation Packages.

    Staecy, If you do find that you need to modify or (gasp!) cancel your upcoming Disney Resort Hotel stay, any funds that will be refunded to you will be returned to the original payment source. In your case, it sounds like you will receive a refund to your Disney Gift Cards, so I sure hope you kept them! If by chance you do not have those Disney Gift Cards anymore, just speak with the Cast Member about it and I am sure they can come up with an alternate plan for you.

    Please note that there are deadlines for cancellations and trip modifications. I am not sure if you booked a room-only stay or a Disney Resort Vacation Package, so be sure to check your confirmation email for specifics. You can also call the Disney Reservation Center for more information as it relates specifically to your booking. Thank you again for reaching out to us and please let us know if you have any other questions!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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