• On Jul 25, 2017
    Marya from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way we can pay for or get priority boarding on the Disney Cruise? One of our travelers is battling cancer. We will have a wheelchair waiting for her , but wanting to make boarding as easy as possible. Any helpful hints?

    Ahoy, Marya!

    It is wonderful to hEAR from you again. It sounds like you have a very special cruise planned for one of the members of your party. I hope this sailing will take her mind off of what she's been dealing with at home and be the getaway she needs to feel better. Disney has a way of being just what the doctor ordered! 

    Disney Cruise Line boards Guests by group numbers. Concierge-level Guests board first while Guests who have sailed with Disney Cruise Line over 10 times board in Group One. After that, Guests are assigned a number that coordinates with their scheduled Port Arrival Time that was chosen during the Online Check-In process. The terminal can be quite busy from the time it opens until the first boarding groups are called. If all goes well with disembarkation from the previous cruise, boarding typically begins around 11:45 a.m. Since there is no way to pay for priority boarding, I recommend arriving after boarding as begun so you don't have to worry about mobility issues with the larger crowds. My recommendation would be to get to the port around 1:00 p.m. Typically at this time, you can check right in and board the ship with ease. Lunch will still be available, and you'll only have to wait a few minutes to drop your carry-on items off at your stateroom as they are ready around 1:30 p.m. 

    Marya, you may want to reach out to Disney Cruise Line Special Services Team if you have any specific questions or concerns. Their email address is SpecialServices@disneycruise.com. It was pleasure assisting you again. 

thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.